
Customer Service Representative
As a Customer Service Representative at Hayneedle, you'll be an integral part of our customer service team. You'll interact with customers over the phone, email, and live chat to answer their questions and help them find solutions. Here, you'll have the opportunity to make a difference in people's lives by providing a pleasant, informative, and helpful customer service experience.To be successful in this role, you must possess excellent communication and problem-solving skills, along with an upbeat, personable attitude. You should have an eagerness to learn and be able to handle stressful situations with tact and a professional demeanor. Ideally, you should also have prior customer service experience and knowledge of the retail industry. If you think you have what it takes to be a part of our team, we'd love to hear from you!
Excellent Communication Skills
Strong Problem Solving Skills
Knowledge Of Customer Service Principles And Practices
Ability To Manage Multiple Tasks Simultaneously
Strong Organizational Skills
Proficiency With Computer Systems And Applications
Excellent Telephone Etiquette
Ability To Work In A Team Environment
Communication
Writing
Product knowledge
Conflict Resolution
Listening
Technical
Empathy
Analytical
Patience
Problem-Solving
Adaptability
Multi-tasking
Organizational
Interpersonal
Selling
Communication
Conflict Resolution
Leadership
Negotiation
Time management
Interpersonal Skills
Organization
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Service Representative in Omaha, NE, USA is $26,000 to $41,000 per year. The exact salary will depend on experience, education, and other factors.
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Hayneedle is an online retail company based in Omaha, Nebraska with a focus on furnishings and decor. In 2016, Hayneedle was acquired by Jet.com, which later became a subsidiary of Walmart.

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