Hayneedle

Customer Service Representative

Hayneedle

Omaha, NE, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

As a Customer Service Representative at Hayneedle, you'll be an integral part of our customer service team. You'll interact with customers over the phone, email, and live chat to answer their questions and help them find solutions. Here, you'll have the opportunity to make a difference in people's lives by providing a pleasant, informative, and helpful customer service experience.To be successful in this role, you must possess excellent communication and problem-solving skills, along with an upbeat, personable attitude. You should have an eagerness to learn and be able to handle stressful situations with tact and a professional demeanor. Ideally, you should also have prior customer service experience and knowledge of the retail industry. If you think you have what it takes to be a part of our team, we'd love to hear from you!

Where is this job?
This job is located at Omaha, NE, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Problem Solving Skills

  • Knowledge Of Customer Service Principles And Practices

  • Ability To Manage Multiple Tasks Simultaneously

  • Strong Organizational Skills

  • Proficiency With Computer Systems And Applications

  • Excellent Telephone Etiquette

  • Ability To Work In A Team Environment

Required Skills
  • Communication

  • Writing

  • Product knowledge

  • Conflict Resolution

  • Listening

  • Technical

  • Empathy

  • Analytical

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Organizational

  • Interpersonal

  • Selling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Organization

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Representative in Omaha, NE, USA is $26,000 to $41,000 per year. The exact salary will depend on experience, education, and other factors.

Additional Information
Hayneedle is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 9th, 2023
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
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About Hayneedle

Hayneedle is an online retail company based in Omaha, Nebraska with a focus on furnishings and decor. In 2016, Hayneedle was acquired by Jet.com, which later became a subsidiary of Walmart.

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