
eShop Manager
The purpose of this position is to accurately select and pack groceries and merchandise ordered on line by Harmons customers. Follows established departmental and store policies and procedures. Receive and check incoming eCommerce orders. Assemble orders as necessary to match individual eCommerce invoices. Review and inspect orders ensuring that the correct specifications have been met. Confirms pricing accuracy and signage for all products, paying particular attention to ad items. Provide customer support efforts by using product knowledge. Constantly be in touch with the daily updates and requirements of the customers. Helps ensure product descriptions are accurate by communicating opportunities to Support Team. Increase traffic to the website and strengthen Harmons customer loyalty. Contacts customers to clarify requests. Provide continuous improvement to website conversations and customer engagement. Assists as needed to ensure the success of eCommerce as a whole.
Able to work efficiently in a fast-paced environment
Ability to clearly understand and respond appropriately to the issues that customers present
Must enjoy working with and handling grocery products
2+ years of relevant work experience
Time Management
MS Excel
MS Word
MS Outlook
Verbal communication
written communication
Attention to detail
Self directed
Adaptability
Multilingual
According to JobzMall, the average salary range for a eShop Manager in 870 E 800 N, Orem, UT 84097, USA is between $45,000 and $60,000 per year. This salary range may vary depending on the company, individual experience, and other factors.
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Harmons is an upscale supermarket chain located within the state of Utah, United States, with 19 stores throughout the Wasatch Front and in the St. George area.

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