Harbor Freight Tools

Auburn, NY 13021, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a natural leader with a passion for retail and customer service? Do you have a knack for driving sales and managing teams? Harbor Freight Tools is seeking a dynamic and experienced Store Manager to join our team! As the Store Manager, you will be responsible for overseeing the daily operations of our store, ensuring an exceptional customer experience, and driving profitability. If you are a results-driven individual with a strong work ethic and a customer-centric mindset, we want to hear from you!

  1. Oversee daily operations of the store, including sales, inventory management, and customer service.
  2. Create and implement strategies to drive sales and increase profitability.
  3. Lead and motivate a team of employees to achieve sales goals and provide exceptional customer service.
  4. Develop and maintain a positive and customer-centric work culture.
  5. Hire, train, and schedule employees to ensure adequate staffing levels and a high-quality team.
  6. Monitor and analyze sales and financial data to identify areas for improvement and develop action plans.
  7. Ensure compliance with company policies, procedures, and safety standards.
  8. Maintain a clean, organized, and visually appealing store environment.
  9. Handle customer inquiries, complaints, and issues in a timely and professional manner.
  10. Collaborate with other store managers and corporate teams to share best practices and drive company initiatives.
  11. Stay up-to-date with industry trends and competition to make strategic business decisions.
  12. Conduct performance evaluations and provide feedback and coaching to employees to promote growth and development.
  13. Create and maintain strong relationships with customers to drive loyalty and repeat business.
  14. Manage and track inventory levels to ensure product availability and efficient ordering processes.
  15. Represent the company in a professional manner at all times and uphold company values and standards.
Where is this job?
This job is located at Auburn, NY 13021, USA
Job Qualifications
  • Previous Retail Management Experience: A Store Manager At Harbor Freight Tools Should Have At Least 3-5 Years Of Experience In A Similar Role, Preferably Within The Retail Industry.

  • Strong Leadership Skills: The Store Manager Should Be Able To Lead And Motivate A Team Of Employees, Delegate Tasks Effectively, And Handle Any Conflicts Or Issues That May Arise.

  • Knowledge Of Tools And Equipment: Harbor Freight Tools Specializes In Selling Tools And Equipment, So A Store Manager Should Have A Strong Understanding Of These Products And Their Uses.

  • Excellent Customer Service Skills: The Store Manager Should Have A Customer-Focused Mindset And Be Able To Provide Top-Notch Service To All Customers, Resolving Any Complaints Or Concerns In A Timely And Professional Manner.

  • Business Acumen: A Successful Store Manager Should Have A Good Understanding Of Business Operations, Including Budgeting, Inventory Management, And Sales Strategies, To Ensure The Store's Profitability And Success.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Budget management

  • Inventory Control

  • customer service

  • Merchandising

  • Sales forecasting

  • Team Leadership

  • Staff management

  • Problem-Solving

  • Organizational

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Store Manager in Auburn, NY 13021, USA is $35,000-$50,000 per year. This range may vary depending on factors such as the size and type of the store, the level of experience and education of the manager, and the overall performance of the store. Some store manager positions may also offer additional bonuses or incentives.

Additional Information
Harbor Freight Tools is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 19th, 2023
Apply BeforeJune 21st, 2025
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About Harbor Freight Tools

Harbor Freight Tools, commonly referred to as Harbor Freight, is a privately held tool and equipment retailer, headquartered in Calabasas, California, United States. It operates a chain of retail stores, as well as an e-commerce business.

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