Senior Manager of QA
Harbor Freight Tools is seeking a highly experienced and dedicated individual to join our team as the Senior Manager of Quality Assurance. As a leading retailer in the industry, we are committed to providing our customers with the highest quality products and services. We are looking for a self-motivated and detail-oriented individual who has a passion for ensuring top-notch quality and customer satisfaction. If you have a strong background in quality assurance and management, and are ready to take on a leadership role in a fast-paced and dynamic environment, we welcome you to apply for this exciting opportunity.
- Develop and implement quality assurance strategies, policies, and procedures to ensure the highest level of quality for all products and services offered by Harbor Freight Tools.
- Lead a team of quality assurance professionals to monitor and evaluate the quality of products and services, and identify areas for improvement.
- Conduct regular audits and inspections of products and services to ensure they meet industry standards and customer expectations.
- Collaborate with cross-functional teams to identify and resolve quality issues and implement corrective actions.
- Analyze data and trends to identify potential quality issues and develop proactive solutions.
- Stay updated on industry regulations and standards to ensure compliance and make necessary adjustments to quality processes.
- Train and mentor team members on quality assurance best practices and procedures.
- Develop and maintain relationships with suppliers and vendors to ensure quality standards are met.
- Communicate and report on quality metrics and progress to senior management.
- Continuously improve and optimize quality control processes to enhance the overall customer experience.
- Stay informed on market trends and customer feedback to make recommendations for product and service improvements.
- Serve as a key point of contact for any quality-related inquiries or concerns from customers, stakeholders, or regulatory agencies.
- Oversee the documentation and maintenance of quality control records and reports.
- Monitor and manage the quality assurance budget, ensuring efficient use of resources.
- Foster a culture of accountability and excellence in quality throughout the organization.
Extensive Quality Assurance Experience: The Senior Manager Of Qa At Harbor Freight Tools Should Have A Minimum Of 8-10 Years Of Experience In A Qa Role, With At Least 5 Years In A Senior Management Position. They Should Have A Strong Understanding Of Quality Assurance Principles, Processes, And Best Practices.
Leadership And Team Management Skills: As A Senior Manager, This Role Requires Someone Who Can Effectively Lead And Manage A Team Of Qa Professionals. The Ideal Candidate Should Have Proven Experience In Building And Managing High-Performing Teams, As Well As Strong Communication And Interpersonal Skills.
Quality Management Expertise: The Senior Manager Of Qa Should Have A Deep Understanding Of Quality Management Systems And Tools, Such As Six Sigma, Lean, And Iso Standards. They Should Also Have Experience In Implementing And Maintaining Quality Processes And Procedures.
Industry Knowledge: Harbor Freight Tools Is A Retail Company That Deals With A Wide Range Of Products. The Senior Manager Of Qa Should Have A Solid Understanding Of The Retail Industry, Including Trends, Regulations, And Customer Expectations. They Should Also Have Experience In Managing Quality In A Fast-Paced And Dynamic Environment.
Problem-Solving And Analytical Skills: This Role Requires Someone Who Can Identify And Address Quality Issues Quickly And Effectively. The Ideal Candidate Should Have Strong Problem-Solving And Analytical Skills, With The Ability To Assess Data, Identify Trends, And Make Data-Driven Decisions To Improve Quality Processes.
Quality Assurance
Process Improvement
Strategic Planning
Project Management
Team Management
Leadership
Root Cause Analysis
Compliance Management
Risk assessment
Performance monitoring
Cross-Functional Collaboration
Supplier
Communication
Interpersonal
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Organizational
According to JobzMall, the average salary range for a Senior Manager of QA in El Paso, TX, USA is between $101,000 and $170,000 per year. This range may vary based on the specific company, industry, and level of experience of the individual.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Harbor Freight Tools, commonly referred to as Harbor Freight, is a privately held tool and equipment retailer, headquartered in Calabasas, California, United States. It operates a chain of retail stores, as well as an e-commerce business.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started