Retail Sales Supervisor

Are you a natural leader with a passion for sales and customer service? Harbor Freight Tools is seeking a highly motivated Retail Sales Supervisor to join our team! As a Retail Sales Supervisor, you will play a crucial role in driving sales and ensuring exceptional customer experiences. We are looking for someone with a strong retail background, excellent communication skills, and a positive attitude. If you are ready to take on a new challenge and be a part of a dynamic team, we want to hear from you!

1. Lead and motivate a team of retail sales associates to achieve sales goals and provide exceptional customer service.
2. Create and maintain a positive and welcoming environment for customers and employees.
3. Train and develop sales associates on company policies, procedures, and product knowledge.
4. Monitor and analyze sales data to identify trends, set targets, and implement strategies to increase sales.
5. Ensure store appearance and displays are visually appealing and up to company standards.
6. Handle customer inquiries, complaints, and requests in a timely and professional manner.
7. Collaborate with other supervisors and management to develop and implement sales and promotional initiatives.
8. Conduct performance evaluations and provide feedback and coaching to team members.
9. Monitor inventory levels and assist in managing stock levels to ensure product availability.
10. Uphold company policies and procedures, including but not limited to, cash handling, returns, and exchanges.
11. Ensure compliance with safety and security measures, including store opening and closing procedures.
12. Continuously seek opportunities to improve sales techniques and customer service skills for yourself and team members.
13. Communicate effectively with store management and corporate offices to provide updates, feedback, and recommendations for improvement.
14. Maintain a high level of professionalism and represent the company brand positively at all times.
15. Embody the company's values and culture, promoting teamwork, integrity, and a customer-centric approach.

According to JobzMall, the average salary range for a Retail Sales Supervisor in Chicago, IL, USA is $38,000 to $60,000 per year. Salaries may vary depending on the specific company, location, and level of experience.

Harbor Freight Tools, commonly referred to as Harbor Freight, is a privately held tool and equipment retailer, headquartered in Calabasas, California, United States. It operates a chain of retail stores, as well as an e-commerce business.