Retail Sales Supervisor

Welcome to Harbor Freight Tools, where we pride ourselves on providing high-quality tools and equipment at unbeatable prices. We are currently seeking an experienced and driven Retail Sales Supervisor to join our team and help us continue to deliver exceptional customer service. As a Retail Sales Supervisor, you will play a crucial role in overseeing our sales team and ensuring that our customers receive the best shopping experience possible. To be successful in this role, you must have a passion for sales, excellent leadership skills, and a strong knowledge of our products. If you are a motivated individual with a passion for retail and a desire to grow within a fast-paced and dynamic environment, we encourage you to apply for this exciting opportunity.

1. Supervise and lead a team of retail sales associates, setting clear expectations and providing ongoing support and feedback to ensure excellent customer service.
2. Create and maintain a positive and welcoming atmosphere for customers, making sure that they feel valued and taken care of.
3. Train and onboard new sales associates, ensuring that they are knowledgeable about our products and sales techniques.
4. Monitor and track sales performance, identifying areas for improvement and implementing strategies to increase sales and meet targets.
5. Foster a strong product knowledge culture among the sales team, ensuring that they are up to date on new products, promotions, and pricing.
6. Handle customer inquiries, complaints, and returns in a professional and timely manner, finding solutions to ensure customer satisfaction.
7. Collaborate with other departments, such as inventory and merchandising, to ensure that the store is well-stocked and visually appealing.
8. Adhere to company policies and procedures, including safety regulations, to maintain a safe and orderly work environment.
9. Keep up-to-date with industry trends and competitors' activities, providing insights and suggestions for improvement to the store manager.
10. Motivate and incentivize the sales team to achieve their goals and recognize and reward their accomplishments.

According to JobzMall, the average salary range for a Retail Sales Supervisor in Tucson, AZ, USA is between $35,000 to $50,000 per year. This can vary depending on the specific job duties, experience level, and company size. Some Retail Sales Supervisors may earn higher salaries, up to $60,000 or more, with bonuses and additional benefits.

Harbor Freight Tools, commonly referred to as Harbor Freight, is a privately held tool and equipment retailer, headquartered in Calabasas, California, United States. It operates a chain of retail stores, as well as an e-commerce business.