
Retail Sales Supervisor
Welcome to Harbor Freight Tools, where we pride ourselves on providing high-quality tools and equipment at affordable prices. We are currently seeking a motivated and customer-focused individual to join our team as a Retail Sales Supervisor. As a Retail Sales Supervisor, you will be responsible for leading a team of sales associates, driving sales, and providing exceptional customer service. We are looking for someone with a passion for retail and a strong leadership background. If you are a driven and enthusiastic individual with prior retail experience, we encourage you to apply for this exciting opportunity at Harbor Freight Tools.
- Lead and supervise a team of sales associates to ensure a positive and productive work environment.
- Train and develop sales associates on product knowledge, customer service skills, and sales techniques.
- Monitor and analyze sales data to identify areas of improvement and implement strategies to drive sales.
- Create and maintain a customer-focused culture by providing exceptional service and resolving any customer issues or complaints.
- Set and achieve sales goals and targets for the team.
- Conduct regular performance evaluations and provide feedback and coaching to team members.
- Ensure compliance with company policies and procedures, including inventory management and cash handling.
- Collaborate with other departments, such as merchandising and logistics, to maintain store operations and achieve business objectives.
- Stay up-to-date with industry trends and competitor activities to make informed business decisions.
- Foster a positive and inclusive work environment that promotes teamwork and employee engagement.
- Assist with hiring and training new sales associates as needed.
- Handle administrative tasks, such as scheduling and payroll, for the sales team.
- Adhere to all safety regulations and guidelines.
- Represent the company in a professional and positive manner at all times.
- Continuously strive to improve the overall customer experience and contribute to the success of Harbor Freight Tools.
Experience In Retail Sales: A Minimum Of 2-3 Years Of Experience In Retail Sales Is Required For This Position. This Includes Experience In Customer Service, Inventory Management, And Cash Handling.
Strong Leadership Skills: As A Supervisor, The Candidate Must Have Excellent Leadership Skills, Including The Ability To Motivate And Manage A Team Of Sales Associates. This Includes Delegating Tasks, Setting Goals, And Providing Feedback And Coaching.
Product Knowledge: A Deep Understanding Of Harbor Freight Tools' Products And Services Is Essential For This Role. The Candidate Must Be Able To Answer Customer Questions, Make Product Recommendations, And Provide Guidance On Proper Use And Maintenance Of Products.
Excellent Communication Skills: The Candidate Must Have Strong Communication Skills To Effectively Interact With Customers, Employees, And Management. This Includes Active Listening, Clear And Concise Verbal Communication, And Written Communication Skills.
Organizational And Time-Management Skills: This Role Requires The Ability To Multitask And Prioritize Tasks In A Fast-Paced Retail Environment. The Candidate Must Be Able To Handle Multiple Responsibilities, Such As Managing Inventory, Handling Customer Complaints, And Overseeing Daily Operations, While Still Meeting Sales Targets And Maintaining A Positive Work Environment.
Inventory Management
Communication
Time Management
Team Management
Product knowledge
Leadership
customer service
Merchandising
Cash Handling
Training and Development
Problem-Solving
Sales Techniques
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Retail Sales Supervisor in Sacramento, CA, USA is between $40,000-$60,000 per year. However, this can vary depending on the specific company, job responsibilities, and years of experience. Retail Sales Supervisors in higher-end retail stores or with more experience may earn salaries closer to $60,000 or higher, while those in entry-level positions or in smaller stores may earn salaries closer to $40,000. Additionally, factors such as bonuses, commission, and benefits can also affect the overall salary range for this position.
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Harbor Freight Tools, commonly referred to as Harbor Freight, is a privately held tool and equipment retailer, headquartered in Calabasas, California, United States. It operates a chain of retail stores, as well as an e-commerce business.

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