Retail Sales Associate

Welcome to Harbor Freight Tools, where we strive to provide our customers with high-quality tools and equipment at affordable prices. As a Retail Sales Associate, you will play a crucial role in ensuring our customers have a positive shopping experience and find the products they need to get the job done. We are looking for individuals who are passionate about sales, customer service, and have a strong knowledge of tools and equipment. If you have excellent communication skills, a friendly and approachable demeanor, and a willingness to learn, we would love to have you join our team!

1. Greet and assist customers in a friendly and approachable manner.
2. Provide excellent customer service by answering questions, offering product recommendations, and resolving any issues or concerns.
3. Maintain a thorough knowledge of all products sold in the store, including their features, uses, and benefits.
4. Assist customers with finding the right tools and equipment for their specific needs.
5. Process sales transactions accurately and efficiently.
6. Ensure the store is clean, organized, and well-stocked at all times.
7. Proactively upsell and cross-sell products to increase sales and meet store goals.
8. Stay up-to-date on current promotions and sales to effectively communicate them to customers.
9. Handle customer complaints and returns with professionalism and in accordance with store policies.
10. Collaborate with team members to achieve store sales targets and provide excellent customer service.
11. Continuously strive to improve product knowledge and sales techniques through training and learning opportunities.
12. Adhere to all safety protocols and procedures to ensure a safe shopping environment for customers and employees.
13. Contribute to a positive and collaborative work environment by maintaining a professional attitude and treating team members and customers with respect.
14. Perform other duties as assigned by the store manager or supervisor.

According to JobzMall, the average salary range for a Retail Sales Associate in San Bernardino, CA, USA is between $25,000 and $40,000 per year. This range can vary depending on factors such as experience, job location, and the specific company. Some retail sales associates may also receive commission or bonuses based on their sales performance.

Harbor Freight Tools, commonly referred to as Harbor Freight, is a privately held tool and equipment retailer, headquartered in Calabasas, California, United States. It operates a chain of retail stores, as well as an e-commerce business.