Manager, Network Support Engineer

Welcome to Harbor Freight Tools, where our mission is to provide high-quality tools at affordable prices. We are currently seeking a dedicated and experienced Manager, Network Support Engineer to join our growing team. In this role, you will be responsible for overseeing the maintenance and improvement of our network infrastructure, ensuring smooth and efficient operations across all locations. We are looking for a highly skilled individual with a passion for technology and a strong understanding of network protocols and troubleshooting techniques. If you have a knack for problem-solving and a desire to be a part of a dynamic and innovative team, we want to hear from you!

1. Oversee the maintenance and improvement of our network infrastructure to ensure seamless and efficient operations across all locations.
2. Troubleshoot and resolve any network issues that may arise, utilizing your strong understanding of network protocols and troubleshooting techniques.
3. Develop and implement network security protocols to protect against cyber threats.
4. Stay up-to-date on current and emerging network technologies, and make recommendations for their implementation.
5. Create and maintain network documentation, including diagrams, procedures, and policies.
6. Collaborate with other departments to ensure that network infrastructure meets the needs of the business.
7. Manage and train a team of network support technicians to ensure a high level of technical expertise and customer service.
8. Monitor network performance and proactively identify and address any potential issues.
9. Communicate effectively with stakeholders at all levels of the organization to provide updates, recommendations, and support.
10. Ensure compliance with all relevant regulations and industry standards for network infrastructure.
11. Develop and maintain relationships with vendors and service providers to ensure timely and effective resolution of network-related issues.
12. Participate in strategic planning and budgeting for network infrastructure.
13. Continuously evaluate and improve network processes and procedures to increase efficiency and effectiveness.
14. Serve as a technical resource and mentor for other team members.
15. Maintain a high level of professionalism and customer service in all interactions with internal and external stakeholders.

According to JobzMall, the average salary range for a Manager, Network Support Engineer in El Paso, TX, USA is between $75,000 and $115,000 per year. This range may vary depending on the specific company, experience level, and other factors.

Harbor Freight Tools, commonly referred to as Harbor Freight, is a privately held tool and equipment retailer, headquartered in Calabasas, California, United States. It operates a chain of retail stores, as well as an e-commerce business.