Gusto

Sr. Staff Payroll Services Engineer

Gusto

Toronto, ON, Canada
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Gusto, where we are dedicated to making payroll and HR easy for small businesses. We are seeking a highly skilled and experienced Sr. Staff Payroll Services Engineer to join our dynamic team. As a Sr. Staff Payroll Services Engineer, you will play a crucial role in developing and maintaining our payroll platform, ensuring accuracy and efficiency for our clients. We are looking for someone with a passion for problem-solving and a strong understanding of payroll regulations and compliance. If you are a detail-oriented and innovative individual with a background in payroll services, we would love to hear from you.

  1. Develop and maintain our payroll platform to ensure accuracy and efficiency for our clients.
  2. Utilize problem-solving skills to troubleshoot and resolve any technical issues related to payroll services.
  3. Stay up-to-date on payroll regulations and compliance to ensure our platform is in compliance at all times.
  4. Collaborate with cross-functional teams to implement new features and enhancements to our payroll platform.
  5. Conduct thorough testing and quality assurance to ensure the accuracy and functionality of the platform.
  6. Train and mentor junior team members on payroll processes and procedures.
  7. Continuously identify and implement process improvements to streamline payroll operations.
  8. Act as a subject matter expert for all payroll-related inquiries and provide support to clients and internal teams as needed.
  9. Monitor and analyze payroll data to identify and resolve any discrepancies or errors.
  10. Stay informed on industry trends and best practices to drive innovation within our payroll services.
  11. Adhere to strict confidentiality protocols when handling sensitive payroll information.
  12. Collaborate with stakeholders to gather requirements and provide input for future payroll system enhancements.
  13. Participate in project planning and execution to ensure timely delivery of new payroll features.
  14. Maintain accurate documentation of payroll processes and procedures.
  15. Provide exceptional customer service to clients and internal teams regarding payroll inquiries and issues.
Where is this job?
This job is located at Toronto, ON, Canada
Job Qualifications
  • Extensive Knowledge Of Payroll Laws And Regulations: The Ideal Candidate For This Position Should Possess A Comprehensive Understanding Of Federal, State, And Local Payroll Laws And Regulations. This Includes Knowledge Of Tax Codes, Wage And Hour Laws, And Compliance Requirements For Different Industries.

  • Advanced Technical Skills: As A Sr. Staff Payroll Services Engineer, The Candidate Should Have Advanced Technical Skills In Payroll Software, Systems, And Processes. This Includes Experience With Automated Payroll Systems, Data Analysis, And Troubleshooting Complex Payroll Issues.

  • Strong Communication And Collaboration Skills: The Role Of A Sr. Staff Payroll Services Engineer Involves Collaborating With Different Teams, Including Hr, Finance, And It. Therefore, The Candidate Should Have Excellent Communication Skills And The Ability To Work Effectively In A Team Environment.

  • Experience In Managing Payroll For Large Organizations: The Ideal Candidate Should Have A Proven Track Record Of Managing Payroll For Large Organizations With A High Volume Of Employees. This Includes Experience In Handling Payroll For Multiple Locations And Different Pay Structures.

  • Attention To Detail And Analytical Thinking: Payroll Processing Requires A High Level Of Accuracy And Attention To Detail. The Candidate Should Have Strong Analytical Skills To Identify And Resolve Complex Payroll Issues Quickly And Efficiently. They Should Also Have The Ability To Identify Process Improvements And Implement Them Effectively.

Required Skills
  • Data Analysis

  • Team Management

  • Problem Solving

  • Benefits Administration

  • Payroll Processing

  • Time And Attendance

  • Client communication

  • System integration

  • Tax Compliance

  • Payroll Software

  • Payroll Regulations

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sr. Staff Payroll Services Engineer in Toronto, ON, Canada is between $90,000 and $120,000 per year. However, this can vary depending on factors such as the specific company, years of experience, and level of education.

Additional Information
Gusto is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2025
Apply BeforeMay 10th, 2026
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About Gusto

Our mission is to create a world where work empowers a better life.

Founded in 2011, Gusto provides payroll, benefits and HR to modern companies. We have offices in San Francisco and Denver, but thanks to our 40,000 small business customers and their employees, there’s a little piece of us in all 50 states.

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