Gusto

Software Engineer - Observability Engineering

Gusto

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Gusto, we believe in creating a world where work empowers a better life. As a Software Engineer on our Observability Engineering team, you will play a crucial role in building and maintaining our observability platform to ensure the reliability and performance of our systems. We are looking for someone who is passionate about software engineering and has a strong understanding of observability tools and techniques. If you are a self-motivated problem solver who thrives in a collaborative environment, we would love to hear from you. Join us in our mission to help small businesses succeed and make a positive impact on people's lives.

  1. Design and develop software solutions for our Observability platform.
  2. Collaborate with cross-functional teams to identify and prioritize observability requirements.
  3. Conduct research and stay updated on emerging technologies and tools related to observability.
  4. Implement best practices and standards for monitoring, logging, and tracing across our systems.
  5. Troubleshoot and resolve issues related to system performance and reliability.
  6. Develop and maintain documentation for our observability platform.
  7. Participate in code reviews and provide constructive feedback to team members.
  8. Work closely with product managers and stakeholders to understand business needs and translate them into technical requirements.
  9. Continuously improve the scalability and efficiency of our systems through automation and monitoring.
  10. Mentor and guide junior team members in software engineering best practices and observability techniques.
  11. Collaborate with other engineering teams to ensure consistency and alignment in observability practices across the organization.
  12. Participate in on-call rotation to provide support and troubleshooting for production systems.
  13. Proactively identify and address potential issues to maintain the stability and performance of our systems.
  14. Adhere to coding standards and ensure code quality through testing and code reviews.
  15. Communicate effectively with team members and stakeholders to provide updates on project progress and any potential roadblocks.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Bachelor's Degree In Computer Science Or Related Field: A Strong Foundation In Computer Science Principles And Programming Languages Is Essential For A Software Engineer In Observability Engineering.

  • Proficiency In Monitoring And Logging Tools: Candidates Should Have Experience With Industry-Standard Monitoring And Logging Tools Such As Prometheus, Grafana, And Elk Stack, As Well As The Ability To Troubleshoot And Maintain These Systems.

  • Experience With Cloud Technologies: Knowledge Of Cloud Platforms Such As Aws, Gcp, Or Azure Is Crucial For A Software Engineer In Observability Engineering, As Many Of The Systems They Will Be Working With Are Likely To Be Deployed In The Cloud.

  • Understanding Of Distributed Systems: As Observability Engineering Involves Monitoring And Troubleshooting Complex Distributed Systems, Candidates Should Have A Strong Understanding Of Distributed Systems Concepts And Experience Working With Them.

  • Strong Problem-Solving Skills: The Ability To Analyze Complex Systems And Identify And Troubleshoot Issues Is A Key Qualification For This Role. Candidates Should Be Able To Think Critically And Creatively To Solve Challenging Problems In A Fast-Paced Environment.

Required Skills
  • Troubleshooting

  • Data Analysis

  • Analytical Thinking

  • Automation

  • Cloud Computing

  • Performance optimization

  • Debugging skills

  • System Design

  • API development

  • Coding Proficiency

  • Problem-Solving Abilities

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Software Engineer - Observability Engineering in New York, NY, USA is between $130,000 and $180,000 per year. This salary range can vary depending on factors such as company size, industry, and years of experience. Additionally, the salary may also include bonuses and other benefits. It is important to note that this is an average and individual salaries may vary.

Additional Information
Gusto is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 28th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Gusto

Our mission is to create a world where work empowers a better life.

Founded in 2011, Gusto provides payroll, benefits and HR to modern companies. We have offices in San Francisco and Denver, but thanks to our 40,000 small business customers and their employees, there’s a little piece of us in all 50 states.

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