Benefits Program Manager

Are you a highly organized and strategic individual with a passion for helping others? Do you have experience managing comprehensive benefits programs and a deep understanding of the ever-changing landscape of employee benefits? If so, Gusto is seeking a Benefits Program Manager to join our team and help us elevate our benefits offerings for our clients. As a Benefits Program Manager, you will play a crucial role in ensuring our clients' employees have access to top-tier benefits that support their overall well-being. We are looking for a candidate with a strong background in benefits administration and a commitment to delivering exceptional customer service. Join us at Gusto and be a part of a company that values its employees' growth and success.

1. Develop and manage comprehensive benefits programs for clients, ensuring they are aligned with company goals and meet regulatory requirements.
2. Stay up-to-date on changes and trends in the employee benefits landscape, and make recommendations for program enhancements and updates.
3. Collaborate with cross-functional teams to ensure seamless implementation and maintenance of benefits programs.
4. Serve as the main point of contact for clients regarding their benefits programs, providing exceptional customer service and addressing any concerns or questions.
5. Maintain accurate and up-to-date records of benefits enrollment, changes, and terminations.
6. Analyze benefits data and provide insights to inform decision-making and improve program effectiveness.
7. Coordinate with external vendors and partners to negotiate competitive pricing and ensure high-quality services for clients.
8. Develop and deliver presentations and trainings to educate clients on their benefits options and help them make informed decisions.
9. Monitor and track benefits program performance and make recommendations for adjustments as needed.
10. Ensure compliance with all relevant laws, regulations, and industry standards related to benefits administration.
11. Serve as a subject matter expert on employee benefits and provide guidance and support to internal teams and clients.
12. Act as a mentor and resource for other team members, sharing knowledge and best practices to enhance overall team performance.
13. Continuously seek opportunities to improve and streamline processes to enhance the client experience and increase efficiency.
14. Stay current on industry best practices and trends to ensure Gusto remains a leader in employee benefits offerings.
15. Embody the company's values of customer obsession, collaboration, and continuous learning in all aspects of the role.

According to JobzMall, the average salary range for a Benefits Program Manager in Denver, CO, USA is $80,000-$130,000 per year. However, factors such as experience, industry, and company size can impact the actual salary for this role.

Our mission is to create a world where work empowers a better life.

Founded in 2011, Gusto provides payroll, benefits and HR to modern companies. We have offices in San Francisco and Denver, but thanks to our 40,000 small business customers and their employees, there’s a little piece of us in all 50 states.