Sr Analyst- Merchant Network Analytics

Welcome to Grubhub, where we are dedicated to connecting hungry customers with their favorite local restaurants. As a Sr Analyst on our Merchant Network Analytics team, you will play a crucial role in optimizing our merchant network to provide the best possible experience for both our customers and partners. We are seeking a highly skilled and motivated individual with a strong analytical mindset to join our team. If you are passionate about data, have experience in merchant network management, and thrive in a fast-paced environment, we would love to hear from you!

1. Analyze merchant network data to identify trends, patterns, and opportunities for optimization.
2. Develop and maintain reports and dashboards to track key performance metrics for our merchant network.
3. Collaborate with cross-functional teams to identify areas for improvement and implement strategies to enhance the merchant network.
4. Conduct regular audits and assessments of the merchant network to ensure compliance with company standards and policies.
5. Utilize data to make strategic recommendations for expanding and diversifying the merchant network.
6. Monitor and analyze customer feedback and ratings to identify areas for improvement and implement action plans.
7. Stay up-to-date on industry trends and best practices related to merchant network management.
8. Develop and maintain relationships with key partners to ensure a positive and mutually beneficial working relationship.
9. Train and mentor junior analysts on the team, providing guidance and support as needed.
10. Act as a subject matter expert on merchant network analytics, providing insights and recommendations to leadership and stakeholders.
11. Proactively identify and troubleshoot any issues or challenges within the merchant network, working to resolve them in a timely manner.
12. Participate in meetings and presentations to share updates and insights on the merchant network with relevant stakeholders.
13. Continuously evaluate and improve processes and procedures related to merchant network analytics to ensure efficiency and effectiveness.
14. Collaborate with cross-functional teams to develop and implement new strategies and initiatives to enhance the overall customer experience.
15. Communicate regularly with merchants to gather feedback, address concerns, and foster positive relationships.

According to JobzMall, the average salary range for a Sr Analyst- Merchant Network Analytics is between $80,000-$120,000 per year. However, this can vary depending on the specific company, location, and level of experience.

Grubhub is a leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as nearly 24 million active diners. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience.