Grubhub

Project Manager (CRM), Growth

Grubhub

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a dynamic and results-driven individual with a passion for project management and CRM strategies? Do you thrive in a fast-paced and constantly evolving environment? If so, Grubhub is looking for you to join our team as a Project Manager (CRM), Growth.As the Project Manager (CRM), Growth, you will play a crucial role in driving the growth of our customer base through effective CRM initiatives. You will work closely with cross-functional teams to develop and execute projects that will enhance our customer acquisition and retention efforts. You will also be responsible for analyzing data and identifying opportunities to optimize our CRM strategies.To excel in this role, you must have a strong background in project management and CRM, as well as excellent communication and organizational skills. Your ability to think strategically, adapt to changing priorities, and collaborate with diverse teams will be key to your success. Join us at Grubhub and make a significant impact on our continued growth and success.

  1. Develop and implement CRM strategies to drive customer acquisition and retention.
  2. Collaborate with cross-functional teams, including marketing, product, and data analytics, to execute projects and initiatives.
  3. Analyze data and identify opportunities to optimize CRM strategies.
  4. Monitor and track project progress and ensure timely completion within budget.
  5. Communicate project goals, timelines, and updates to stakeholders.
  6. Develop and maintain project plans, including milestones, deliverables, and resources.
  7. Identify and mitigate potential project risks.
  8. Conduct regular reviews and evaluations to measure the success of CRM initiatives and make recommendations for improvement.
  9. Stay updated on industry trends and best practices in CRM and project management.
  10. Foster a collaborative and high-performing team environment.
  11. Train and mentor team members on project management and CRM strategies.
  12. Communicate with external vendors and partners to ensure successful project execution.
  13. Develop and maintain project budgets and track expenses.
  14. Effectively communicate project status and progress to senior management.
  15. Continuously identify areas for process improvement and implement solutions to enhance efficiency and effectiveness.
  16. Ensure all projects are in compliance with company policies and procedures.
  17. Manage multiple projects simultaneously and prioritize tasks based on business needs.
  18. Provide regular reports and updates to senior management on project progress and results.
  19. Act as a subject matter expert on CRM strategies and project management for the company.
  20. Contribute to the overall growth and success of Grubhub through effective project management and CRM initiatives.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Strong Crm Experience: A Project Manager At Grubhub Should Possess A Deep Understanding And Experience In Using Customer Relationship Management (Crm) Tools And Platforms To Drive Growth And Improve Customer Retention.

  • Proven Track Record Of Successful Project Management: The Ideal Candidate Should Have A Proven History Of Managing And Delivering Successful Projects, With A Focus On Driving Growth And Achieving Business Objectives.

  • Analytical Skills: A Project Manager At Grubhub Must Have Strong Analytical Skills To Interpret And Make Data-Driven Decisions Based On Customer Behavior, Trends, And Performance Metrics.

  • Communication And Leadership Skills: The Role Of A Project Manager At Grubhub Involves Collaborating With Cross-Functional Teams, Managing Stakeholders, And Leading Project Teams. Therefore, Excellent Communication And Leadership Skills Are Essential.

  • Understanding Of The Food Delivery Industry: Grubhub Operates In A Highly Competitive And Rapidly Evolving Industry. The Ideal Candidate Should Have A Deep Understanding Of The Food Delivery Industry, Its Trends, And Its Impact On Customer Behavior To Be Able To Drive Growth Effectively.

Required Skills
  • Budgeting

  • Risk Management

  • Strategic Planning

  • Data Analysis

  • Time Management

  • Team Management

  • Sales forecasting

  • Agile methodologies

  • Resource allocation

  • Stakeholder Communication

  • Crm Implementation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Project Manager (CRM), Growth in Chicago, IL, USA is between $70,000 to $110,000 per year. This can vary depending on factors such as years of experience, specific industry, and the size of the company. Some companies may also offer additional bonuses or benefits.

Additional Information
Grubhub is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 9th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Grubhub

Grubhub is a leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as nearly 24 million active diners. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started