Grubhub

Manager, Care

Grubhub

Chicago, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you an experienced leader looking to make a real difference in the lives of others? If so, then Grubhub is looking for you! We are seeking an outstanding Manager, Care with excellent interpersonal, problem-solving, and organizational skills to join our team. In this role, you will have the opportunity to help lead a team of professionals and work with a variety of stakeholders to ensure the highest quality of service for our customers.The ideal candidate for this role will have a minimum of 5 years of experience in customer service management, with experience working in a fast-paced environment. You should have a proven track record of success in customer service, demonstrated ability to manage multiple priorities, and a commitment to customer satisfaction. Excellent communication, interpersonal, and organizational skills are essential for success in this role. We are looking for someone who is a team player and has the drive to continuously develop and improve customer service processes. If this sounds like you, then we want to hear from you!

Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Strong Communication Skills

  • Problem-Solving Abilities

  • Excellent Organizational Skills

  • Knowledge Of Customer Service Principles And Practices

  • Previous Experience In A Customer Service Or Care Role

  • Ability To Work In A Fast-Paced Environment

  • Ability To Build Relationships With Customers

  • Ability To Work Independently And Take Initiative

Required Skills
  • Planning

  • Communication

  • Leadership

  • Conflict Resolution

  • Listening

  • Teamwork

  • organizing

  • Coordinating

  • Problem-Solving

  • Delegation

  • Adaptability

  • Decision-Making

  • Supervising

  • Interpersonal

  • Motivating

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Organizational skills

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Manager, Care in Chicago, IL, USA is between $52,000 and $85,000 per year. The salary range can also vary depending on experience and the size of the organization.

Additional Information
Grubhub is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 13th, 2023
Apply BeforeJuly 20th, 2025
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About Grubhub

Grubhub is a leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as nearly 24 million active diners. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience.

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