We’re looking for a Client Success Manager to join our Grubhub family and help our clients reach their goals! Our Client Success Managers are the heart and soul of Grubhub, helping ensure our clients’ success and satisfaction. As a Client Success Manager, you’ll be responsible for managing the relationship between Grubhub and our clients, from onboarding to deepening their partnerships.To be successful in this role, you’ll need to be a customer-oriented problem solver with excellent interpersonal and communication skills. You’ll need to be organized, have a keen eye for detail, and be able to juggle multiple tasks and projects. We’re looking for someone who loves to learn, is passionate about helping others, and is driven to succeed.If you’re excited to help our clients maximize their opportunities with Grubhub, we’d love to hear from you!
Excellent Communication Skills
Proven Track Record Of Building Relationships With Customers
Ability To Manage Multiple Projects
Ability To Analyze Customer Data And Identify Opportunities
Understanding Of Customer Service Processes
Ability To Identify Customer Needs And Create Solutions
Experience In Customer Support Or Account Management
Knowledge Of Grubhub Products And Services
Training
Networking
Communication
Coaching
Negotiation
Reporting
Listening
Researching
organizing
Problem-Solving
presenting
Analyzing
Facilitating
Collaborating
Relationship-Building
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Client Success Manager in New York, NY, USA is $68,000 - $105,000. Salaries may vary depending on the company, experience, location, and other factors.
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Grubhub is a leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as nearly 24 million active diners. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience.

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