Grubhub

Associate - Merchant Accounts

Grubhub

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about utilizing your analytical and problem-solving skills to drive business growth? Do you have experience in the payments industry and thrive in a fast-paced, dynamic environment? Then we have an exciting opportunity for you! Grubhub is seeking a highly motivated and detail-oriented Associate - Merchant Accounts to join our team. As an Associate - Merchant Accounts, you will play a crucial role in managing and growing our merchant partnerships. Your expertise and dedication will contribute to the success of our rapidly expanding company. If you are driven, customer-focused, and eager to make an impact, we want to hear from you!

  1. Manage and grow merchant partnerships: Responsible for developing and maintaining relationships with merchants, ensuring their satisfaction and success with Grubhub's services.
  2. Utilize analytical and problem-solving skills: Use data and insights to identify opportunities for growth and improvements in merchant accounts.
  3. Drive business growth: Collaborate with cross-functional teams to develop and execute strategies that will drive business growth for both Grubhub and its merchant partners.
  4. Ensure customer satisfaction: Act as a primary point of contact for merchants, addressing any concerns or issues in a timely and effective manner to maintain high levels of customer satisfaction.
  5. Leverage experience in payments industry: Utilize knowledge and experience in the payments industry to provide valuable insights and recommendations for merchant accounts.
  6. Thrive in a fast-paced, dynamic environment: Ability to work efficiently and effectively in a fast-paced environment, adapting to changes and prioritizing tasks accordingly.
  7. Demonstrate attention to detail: Accurately manage and maintain merchant account information, ensuring all data is up-to-date and accurate.
  8. Contribute to company success: Your expertise and dedication will directly contribute to the success of Grubhub's rapidly expanding business.
  9. Collaborate with team members: Work closely with other team members to ensure a seamless and cohesive approach to managing merchant accounts.
  10. Demonstrate a customer-focused mindset: Place a strong focus on understanding and meeting the needs of Grubhub's merchant partners, consistently striving to exceed expectations.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Bachelor's Degree In Business, Finance, Or A Related Field.

  • Minimum 2 Years Of Experience In Merchant Account Management Or Payment Processing.

  • Strong Analytical And Problem-Solving Skills.

  • Excellent Communication And Interpersonal Skills.

  • Familiarity With Payment Industry Regulations And Compliance Standards.

Required Skills
  • Contract Management

  • Data Analysis

  • Account Management

  • Market Research

  • Negotiation

  • customer service

  • Relationship Building

  • Payment processing

  • Team collaboration

  • Fraud prevention

  • Sales Strategy

  • Revenue optimization

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate - Merchant Accounts in Chicago, IL, USA is between $54,000 and $80,000 per year. This can vary depending on the specific company, years of experience, and location within the city. Some companies may also offer additional benefits such as bonuses and commission. Additionally, salaries for this position may be higher in certain industries, such as finance or technology.

Additional Information
Grubhub is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 1st, 2025
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Grubhub

Grubhub is a leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as nearly 24 million active diners. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience.

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