Associate - Logistics Manager

Welcome to the exciting world of Grubhub! We are a fast-growing company revolutionizing the way people order food online. As an Associate-Logistics Manager, you will play a crucial role in ensuring the smooth and efficient operations of our logistics team. We are looking for a highly organized and detail-oriented individual with a passion for logistics and a strong work ethic. If you thrive in a fast-paced environment and are eager to make an impact, we want you on our team! Join us in delivering delicious food to hungry customers across the nation.

1. Oversee the day-to-day operations of the logistics team, ensuring timely and accurate delivery of food orders to customers.
2. Create and maintain schedules for the logistics team, ensuring adequate coverage for peak delivery times.
3. Coordinate with restaurant partners to ensure timely and accurate preparation of food orders.
4. Monitor and track delivery times and address any issues or delays that may arise.
5. Train and onboard new logistics team members, providing them with the necessary tools and resources to succeed.
6. Maintain inventory and stock levels of delivery supplies, such as bags and thermal containers.
7. Communicate with customer service team to address any delivery-related concerns or issues.
8. Optimize delivery routes and processes to improve efficiency and reduce costs.
9. Conduct regular performance evaluations and provide feedback to logistics team members.
10. Stay updated on industry trends and best practices to continuously improve the logistics operations.
11. Ensure compliance with all safety and food handling regulations.
12. Collaborate with other departments, such as marketing and IT, to improve overall customer experience.
13. Handle any escalated customer complaints or issues related to delivery.
14. Troubleshoot and resolve any technical issues related to the delivery process.
15. Assist in developing and implementing new policies and procedures to streamline logistics operations.

According to JobzMall, the average salary range for a Associate - Logistics Manager in Chicago, IL, USA is $45,000 - $70,000 per year. This can vary depending on factors such as the specific company, the candidate's experience and qualifications, and the industry in which they work.

Grubhub is a leading online and mobile food-ordering and delivery marketplace with the largest and most comprehensive network of restaurant partners, as well as nearly 24 million active diners. Dedicated to connecting diners with the food they love from their favorite local restaurants, Grubhub elevates food ordering through innovative restaurant technology, easy-to-use platforms and an improved delivery experience.