Service Supervisor

Are you a natural leader with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy mentoring and developing a team? If so, Greystar Real Estate Partners is looking for a Service Supervisor to join our dynamic team. As the Service Supervisor, you will play a critical role in ensuring that our residents receive top-notch service and maintenance for their homes. We are seeking an energetic and motivated individual with a strong work ethic and the ability to multi-task and problem-solve. If you possess excellent communication skills and have a keen eye for detail, we want to hear from you!

• Oversee and manage a team of service technicians to ensure efficient and timely completion of all service requests and maintenance tasks.
• Mentor and develop team members to promote a positive and productive work environment.
• Provide exceptional customer service to all residents, addressing any concerns or issues in a timely and professional manner.
• Implement and enforce company policies and procedures to maintain high standards of service and maintenance.
• Conduct regular inspections of the property to identify and address any maintenance or safety issues.
• Develop and maintain relationships with vendors to ensure quality and cost-effective services.
• Monitor and manage property inventory, ordering necessary supplies and equipment as needed.
• Create and maintain schedules for service technicians to ensure adequate coverage and response times.
• Train team members on proper use of equipment and safety protocols.
• Communicate effectively with property management team and residents, providing updates and resolving any escalated service issues.
• Assist with budget planning and management for service department.
• Continuously seek ways to improve service operations and implement best practices.

According to JobzMall, the average salary range for a Service Supervisor in Washington, DC, USA is $47,000 to $75,000 per year. This may vary depending on factors such as the specific industry, company size, and level of experience. Higher salaries may be offered for those with advanced skills and qualifications, and in larger companies.

Greystar provides world-class service in the multifamily real estate business. Our innovative business model integrates the management, development and investment disciplines of the multifamily industry on international, regional and local levels.