Greystar Real Estate Partners

Charleston, SC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a people-oriented, organized, and proactive individual looking for a dynamic role in the real estate industry? Look no further! Greystar Real Estate Partners is seeking a highly motivated and personable Community Assistant to join our team. As a leading global real estate company, we are dedicated to providing exceptional living experiences for our residents. In this role, you will have the opportunity to play a crucial role in creating a welcoming and vibrant community for our residents. If you have a passion for customer service and a desire to excel in a fast-paced environment, we want to hear from you!

  1. Greet and welcome residents and guests to the community in a friendly and professional manner.
  2. Assist with leasing efforts by scheduling and conducting property tours, responding to inquiries, and following up with potential residents.
  3. Handle resident concerns and inquiries, ensuring prompt and satisfactory resolution.
  4. Maintain organized and accurate resident records, including leases, move-in/move-out paperwork, and rent payments.
  5. Plan and execute resident events and activities to foster a sense of community and promote resident retention.
  6. Work closely with the property management team to ensure all community amenities and common areas are well-maintained and visually appealing.
  7. Proactively communicate with residents to provide updates on community news, events, and policies.
  8. Collaborate with marketing team to develop and implement strategies to attract and retain residents.
  9. Stay up-to-date on market trends and competition to make informed decisions and recommendations.
  10. Provide excellent customer service and build strong relationships with residents, vendors, and colleagues.
Where is this job?
This job is located at Charleston, SC, USA
Job Qualifications
  • Excellent Communication Skills: Community Assistants Must Possess Strong Written And Verbal Communication Skills In Order To Effectively Communicate With Residents, Colleagues, And Management.

  • Customer Service Orientation: A Community Assistant Should Have A Friendly And Approachable Attitude, With A Focus On Providing Exceptional Customer Service To Residents And Visitors.

  • Time Management And Organizational Skills: This Role Requires The Ability To Juggle Multiple Tasks And Prioritize Responsibilities In A Fast-Paced Environment, Making Time Management And Organizational Skills Crucial.

  • Problem-Solving Abilities: As The First Point Of Contact For Residents, A Community Assistant Must Be Able To Effectively Handle And Resolve Any Issues Or Concerns That May Arise.

  • Team Player Mentality: Greystar Values Collaboration And Teamwork, So A Community Assistant Should Have The Ability To Work Well With Others And Contribute To A Positive Team Dynamic.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Leadership

  • Conflict Resolution

  • customer service

  • Teamwork

  • Empathy

  • Organization

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Community Assistant in Charleston, SC, USA is $30,000-$35,000 per year. This can vary depending on the specific job duties, experience level, and employer. Some Community Assistants may also receive additional benefits such as housing or meal stipends.

Additional Information
Greystar Real Estate Partners is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 6th, 2024
Apply BeforeOctober 17th, 2025
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About Greystar Real Estate Partners

Greystar provides world-class service in the multifamily real estate business. Our innovative business model integrates the management, development and investment disciplines of the multifamily industry on international, regional and local levels.

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