Design Implementation and Training Analyst

The Design Implementation and Training Analyst will be responsible for training Granite’s customers on the use of hardware and software associated with our advanced data services. Training may take place via web conference or, as demands dictate, onsite with customers. Coordinate with PM, Sales, and SE teams to deploy customer-purchased ADS solutions. Engage in web-based or on premise training for customers’ site-level and/or corporate contacts related to Granite’s ADS hardware (i.e. phones) and software (i.e. CommPortal) Assist in development of further SME resources related to ADS hardware & software. Liaise with Granite’s Call Flow team to update training methodologies and materials. Provide customer feedback to SE organization such that future sales can be streamlined based on client expectations and preferences.

According to JobzMall, the average salary range for a Design Implementation and Training Analyst in 100 Newport Avenue Extension, Quincy, MA 02171, USA is between $59,000 and $87,000. Factors such as the amount of experience, the specific skillset needed, the industry, and the company size can all influence the salary range.

With one company, one bill, Granite customers see operational savings far beyond the immediate reduction in their telecommunication bills.