
IT Service Desk Supervisor
Coordinate with GOAT Groups technology suppliers to purchase hardware and software for employee needs and projects as required. Create and manage the receiving process for all IT inventory globally. Create and document the inventory process to manage inventory globally. Work with technicians to manage on premise inventory for stock and project needs. Work with technicians to manage stock levels for on premise repairs. Liaison with IT team members to support inventory needs for current and upcoming projects. Create and maintain documentation to support the inventory and procurement process Complete audits as requested on inventory and financials. Manage all contracts, POs and other documentation as required. Build and maintain the IT service catalog offerings and related modules in Fresh Service ITSM. Complete workflows to automate the request process from approvals to creation.
4+ years desktop support experience
2+ years experience with ITSM software
Ability to work flexible hours, including evenings and weekends when required
Ability to work outside of normal business hours as special projects or repairs may require
Ability to work overtime with little advance notice
Documentation
Vendor Management
Customer Service skills
Time Management Skills
Inventory and procurement process
Verbal communication
Prioritizing skills
written communication
Flexibility/Adaptability
Detail Oriented and Organized
Multi tasker
According to JobzMall, the average salary range for a IT Service Desk Supervisor in 5764 W Jefferson Blvd, Los Angeles, CA 90016, USA is $40,818 - $68,873 per year. This salary range is based on salaries submitted by JobzMall users and data collected from various job boards, employer websites, and other sources.
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GOAT is the global platform for style. Founded in 2015 to bring trust to the sneaker community, the technology platform has since expanded to offer apparel and accessories. Through its unique positioning between the primary and resale markets, the company is able to deliver authentic product to over 20M members across 164 countries.

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