GOAT Group

IT Service Desk Supervisor

GOAT Group

5764 W Jefferson Blvd, Los Angeles, CA 90016, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Coordinate with GOAT Groups technology suppliers to purchase hardware and software for employee needs and projects as required. Create and manage the receiving process for all IT inventory globally. Create and document the inventory process to manage inventory globally. Work with technicians to manage on premise inventory for stock and project needs. Work with technicians to manage stock levels for on premise repairs. Liaison with IT team members to support inventory needs for current and upcoming projects. Create and maintain documentation to support the inventory and procurement process Complete audits as requested on inventory and financials. Manage all contracts, POs and other documentation as required. Build and maintain the IT service catalog offerings and related modules in Fresh Service ITSM. Complete workflows to automate the request process from approvals to creation.

Where is this job?
This job is located at 5764 W Jefferson Blvd, Los Angeles, CA 90016, USA
Job Qualifications
  • 4+ years desktop support experience

  • 2+ years experience with ITSM software

  • Ability to work flexible hours, including evenings and weekends when required

  • Ability to work outside of normal business hours as special projects or repairs may require

  • Ability to work overtime with little advance notice

Required Skills
  • Documentation

  • Vendor Management

  • Customer Service skills

  • Time Management Skills

  • Inventory and procurement process

Soft Skills
  • Verbal communication

  • Prioritizing skills

  • written communication

  • Flexibility/Adaptability

  • Detail Oriented and Organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a IT Service Desk Supervisor in 5764 W Jefferson Blvd, Los Angeles, CA 90016, USA is $40,818 - $68,873 per year. This salary range is based on salaries submitted by JobzMall users and data collected from various job boards, employer websites, and other sources.

Additional Information
GOAT Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 25th, 2021
Apply BeforeJune 21st, 2025
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About GOAT Group

GOAT is the global platform for style. Founded in 2015 to bring trust to the sneaker community, the technology platform has since expanded to offer apparel and accessories. Through its unique positioning between the primary and resale markets, the company is able to deliver authentic product to over 20M members across 164 countries.

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