Soft Skills

Soft skills are personal qualities or attributes that allow someone to interact effectively and harmoniously with other people. They are related to a person's emotional intelligence (EQ) and include important traits like dependability, communication, empathy, collaboration, teamwork, adaptability, problem solving, critical thinking, leadership, and negotiation. Soft skills are increasingly important in the workplace, particularly in positions that require interaction with colleagues, clients, or customers.

Soft skills encompass lifelong learning such as developing one’s listening abilities, communication skills, cooperative functioning, and so on. It is often referred to as “people skills” and is essential to success in the contemporary workplace. Employers prioritize soft skills when hiring employees and training existing staff.

Soft skills are oftentimes learned through experiential education, as opposed to a traditional classroom setting, as they require interactions with others, both one-on-one and in groups. Examples of experiential learning include internships, apprenticeships, service learning, or just working on real-world projects.

Regular practice and honing of soft skills can help individuals communicate more effectively, build stronger relationships, resolve conflicts positively, and handle pressure more gracefully. Developing strong soft skills is an asset in every profession, and is an increasingly essential aspect of success in today’s professional world.

Fun fact: JobzMall is the first job finding platform in the world that promoted soft skills on job seeker profiles, although now it is employed by other players in the field.