What is a reference check?

A reference check is a process where employers contact past supervisors, colleagues, or other individuals to inquire about a potential employee's job performance, skills, and qualifications. The goal is to gain a better understanding of the candidate's qualifications and to make sure they are qualified for the role they are applying for.

How do I complete a reference check?

1. Identify the person you will be interviewing: Start by gathering the necessary contact information for the person you will be speaking with. This may include their name, title, and contact information. 2. Prepare a list of questions: Develop a list of questions to ask the reference that will help you assess the individual’s strengths and weaknesses. Questions should relate to the job responsibilities and should not be too general. 3. Contact the reference: Contact the reference and explain what the call is about. Ask if they have the time to answer your questions. 4. Listen closely to the answers: Ask each question on your list and make sure to take notes while the reference is answering. Make sure to listen closely and probe for more information when necessary. 5. Summarize the conversation: After the call, summarize the conversation and write down your overall impression of the reference. 6. Follow-up: Finally, follow-up with the reference if necessary. This may include asking for additional information or clarification.

Who can I use as a reference?

You may use any professional contacts you have, such as former teachers, employers, colleagues, or supervisors. Other possible references may include volunteer organizations, community members, or religious organizations.

What information should I include in my reference check?

When conducting a reference check, it is important to include the following information: -Name and contact information of the reference -Length of the relationship with the reference -Reason for the reference check -Questions about the person’s job performance, work ethic, attitude, and overall character -Questions about any areas where the person may need improvement -Questions about any special achievements -Any other questions that are important to you

What if I cannot reach my reference?

If you are unable to contact your reference, you may need to seek out a new reference. You should always provide the contact information for two references on your job application, so you can contact your second reference if you are unable to reach the first.

How long should I wait for a response from my reference?

It depends on the situation and the reference, but generally it is best to give them a few days to respond. If you don't hear back from them after a few days, it may be appropriate to send a polite reminder.

Glossary

Reference Check

Reference Check refers to the process of verifying the information provided by a job candidate, employee or other individual in order to make sure that the provided information is truthful. This could include confirming an individual’s employment records, education, character, talents or abilities. Typically, organizations will obtain references from sources that can provide the most up-to-date, relevant information about the individual they are vetting. The references are asked to provide feedback about the individual’s past personal and professional experiences and qualifications.

Frequently asked questions

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