Customer Account Manager

At Georgia-Pacific, we believe that providing exceptional customer service is essential to our success. We are looking for a Customer Account Manager to join our team and help us meet our customer service goals. The ideal candidate for this position will have a customer-centric mindset, exceptional communication and interpersonal skills, and a proven track record of successful customer relationship management. This individual will be responsible for managing a portfolio of customers and ensuring that our customers’ needs are met. If you are looking to join a dynamic team and have the experience and qualifications we are seeking, we encourage you to apply today!

1. Manage a portfolio of customers and ensure their needs are met.
2. Maintain excellent customer relationships and provide superior customer service.
3. Respond to customer inquiries, troubleshoot problems, and provide solutions.
4. Develop and implement strategies to improve customer satisfaction.
5. Monitor customer accounts and ensure that payments are received on time.
6. Analyze customer data and generate reports to identify opportunities for improvement.
7. Collaborate with other teams to ensure customer orders are fulfilled accurately and efficiently.
8. Develop and maintain customer service policies and procedures.
9. Stay up to date with industry trends and best practices.

According to JobzMall, the average salary range for a Customer Account Manager in Atlanta, GA, USA is $47,842 to $68,232 per year. This range is based on factors such as experience, education, employer, and location.

Georgia-Pacific LLC is an American pulp and paper company based in Atlanta, Georgia, and is one of the world's largest manufacturers and distributors of tissue, pulp, paper, toilet and paper towel dispensers, packaging, building products and related chemicals.