Genesys

Senior Offer Manager

Genesys

Miami, FL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

As Senior Offer Manager at Genesys, you’ll be at the forefront of driving our business forward through the development and launch of new offers. We’re looking for an experienced and creative individual with a passion for success and a commitment to excellence that matches our own. The ideal candidate will have at least 5 years of experience in the offer management space, and must have a strong track record of orchestrating multiple projects across multiple markets while adhering to strict timelines. You should have a deep understanding of how to build offers that are both profitable and customer-centric. You should also be knowledgeable about offer strategy and market trends, and you must be able to think quickly and independently. In addition to these technical qualifications, we’re looking for someone who is a team player with great communication skills, a desire to learn new things, and an enthusiasm for problem-solving. Our Senior Offer Manager should be a natural leader, inspiring their teammates to create the best possible offers for our customers. If you have the qualifications and drive we're looking for, we'd love to hear from you!

Responsibilities:

  1. Develop and launch new offers that are both profitable and customer-centric.
  2. Monitor market trends and strategize offers accordingly.
  3. Think quickly and independently to solve problems.
  4. Lead a team to create the best possible offers.
  5. Manage multiple projects and adhere to strict timelines.
  6. Communicate effectively with teammates.
  7. Learn and develop new skills.
Where is this job?
This job is located at Miami, FL, USA
Job Qualifications
  • Strong Organizational Skills

  • Excellent Communication Skills

  • Experience In Customer Service

  • Proactive Problem-Solving Abilities

  • Negotiation And Sales Skills

  • Demonstrated Ability To Build Relationships

  • Deep Understanding Of Customer Needs

  • Strong Understanding Of Genesys Product Offerings

Required Skills
  • Budgeting

  • Product Development

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Communication

  • Forecasting

  • Negotiation

  • Leadership

  • customer service

  • Team Building

  • Market analysis

  • Problem-Solving

  • Stakeholder management

  • Cross-Functional Collaboration

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • flexibility

  • Creative Thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Senior Offer Manager in Miami, FL, USA is between $75,000 and $130,000 per year. This salary range includes base salary, bonuses, and other forms of compensation. The actual salary offered may vary depending on experience, qualifications, and other factors.

Additional Information
Genesys is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2023
Apply BeforeJuly 20th, 2025
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About Genesys

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

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