As Senior Offer Manager at Genesys, you’ll be at the forefront of driving our business forward through the development and launch of new offers. We’re looking for an experienced and creative individual with a passion for success and a commitment to excellence that matches our own. The ideal candidate will have at least 5 years of experience in the offer management space, and must have a strong track record of orchestrating multiple projects across multiple markets while adhering to strict timelines. You should have a deep understanding of how to build offers that are both profitable and customer-centric. You should also be knowledgeable about offer strategy and market trends, and you must be able to think quickly and independently. In addition to these technical qualifications, we’re looking for someone who is a team player with great communication skills, a desire to learn new things, and an enthusiasm for problem-solving. Our Senior Offer Manager should be a natural leader, inspiring their teammates to create the best possible offers for our customers. If you have the qualifications and drive we're looking for, we'd love to hear from you!
Responsibilities:
- Develop and launch new offers that are both profitable and customer-centric.
- Monitor market trends and strategize offers accordingly.
- Think quickly and independently to solve problems.
- Lead a team to create the best possible offers.
- Manage multiple projects and adhere to strict timelines.
- Communicate effectively with teammates.
- Learn and develop new skills.
Strong Organizational Skills
Excellent Communication Skills
Experience In Customer Service
Proactive Problem-Solving Abilities
Negotiation And Sales Skills
Demonstrated Ability To Build Relationships
Deep Understanding Of Customer Needs
Strong Understanding Of Genesys Product Offerings
Budgeting
Product Development
Process Improvement
Strategic Planning
Project Management
Communication
Forecasting
Negotiation
Leadership
customer service
Team Building
Market analysis
Problem-Solving
Stakeholder management
Cross-Functional Collaboration
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
flexibility
Creative Thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Senior Offer Manager in Miami, FL, USA is between $75,000 and $130,000 per year. This salary range includes base salary, bonuses, and other forms of compensation. The actual salary offered may vary depending on experience, qualifications, and other factors.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started