ServiceNow Program Manager

Welcome to General Dynamics, a leading defense and aerospace company devoted to providing innovative solutions to our clients. We are currently seeking a driven and experienced ServiceNow Program Manager to join our team. As a Program Manager, you will play a crucial role in overseeing the implementation and management of our ServiceNow platform, ensuring streamlined processes and effective utilization across the company. If you have a strong background in ServiceNow and a proven track record of successful program management, we encourage you to apply. Join us in our mission to deliver top-quality solutions and make a lasting impact in the defense industry.

1. Oversee the implementation and management of the ServiceNow platform within the company.
2. Develop and maintain project plans, timelines, and budgets for the ServiceNow program.
3. Ensure effective utilization of the ServiceNow platform across all departments and teams.
4. Collaborate with cross-functional teams to identify and prioritize business needs and requirements.
5. Monitor and report on the progress of the ServiceNow program, identifying and addressing any potential roadblocks or issues.
6. Manage and maintain relationships with key stakeholders, including clients and vendors.
7. Coordinate with internal IT teams to ensure the ServiceNow platform is integrated and aligned with other systems and processes.
8. Develop and implement training programs to ensure employees are proficient in using the ServiceNow platform.
9. Stay current with industry trends and best practices related to ServiceNow and make recommendations for improvements and advancements.
10. Continuously monitor and analyze the effectiveness and efficiency of the ServiceNow platform and make necessary adjustments to improve performance.
11. Ensure compliance with company policies, procedures, and security protocols.
12. Represent the company and the ServiceNow program in meetings, conferences, and other professional events.
13. Mentor and provide guidance to team members to support their professional development.
14. Play a key role in promoting the company's mission and values to clients, stakeholders, and employees.
15. Maintain a high level of confidentiality and integrity in handling sensitive information related to the ServiceNow program.

According to JobzMall, the average salary range for a ServiceNow Program Manager in Bethesda, MD, USA is $125,000-$150,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company or organization hiring for the position. Some ServiceNow Program Manager roles may offer a higher salary, especially for those with extensive experience and a strong track record of success in the field. It is important to research the specific job posting and negotiate salary based on your qualifications and the cost of living in Bethesda, MD.

General Dynamics Corporation is an American aerospace and defense corporation. As of 2019, it was the fifth-largest defense contractor in the United States, and the sixth-largest in the world, by sales.