Integrated Product Support Manager

Are you a highly skilled and motivated individual with a passion for product support? Do you thrive in a fast-paced and dynamic environment? If so, General Atomics is seeking an Integrated Product Support Manager to join our team. As the leader of our product support team, you will be responsible for ensuring the effective and efficient sustainment of our products throughout their lifecycle. Your expertise and leadership will play a crucial role in the success of our company. We are looking for a candidate with a strong background in product support and project management, excellent communication and organizational skills, and a proactive and results-driven mindset. If this sounds like you, we encourage you to apply for this exciting opportunity.

1. Develop and implement strategies for effective and efficient product support throughout the entire lifecycle of our products.
2. Lead and manage a team of product support specialists, providing guidance, direction, and support to ensure their success.
3. Collaborate with cross-functional teams to identify and resolve product support issues and improve processes.
4. Create and maintain project plans, timelines, and budgets to ensure timely and cost-effective delivery of product support services.
5. Monitor and analyze product support metrics to identify areas for improvement and implement corrective actions.
6. Develop and maintain relationships with customers and stakeholders to understand their needs and provide exceptional support.
7. Stay up-to-date with industry trends and best practices in product support to continuously improve our processes and services.
8. Identify and implement innovative solutions to improve product support efficiency and effectiveness.
9. Serve as the primary point of contact for all product support related inquiries and escalations.
10. Develop and maintain product support documentation, including manuals, training materials, and FAQs.
11. Conduct regular performance evaluations and provide ongoing coaching and development opportunities for the product support team.
12. Ensure compliance with all relevant regulations and standards related to product support.
13. Communicate product support updates and progress to senior management and other stakeholders.
14. Identify opportunities for process improvements and cost savings and implement them in a timely manner.
15. Serve as a key contributor to the overall success and growth of the company through your expertise and leadership in product support.

According to JobzMall, the average salary range for a Integrated Product Support Manager in San Diego, CA, USA is $97,000 to $139,000 per year. This range can vary depending on factors such as experience, education, and specific job duties and responsibilities. Additionally, the salary may also be influenced by the industry and company the individual is working for.

General Atomics is an American energy and defense corporation headquartered in San Diego, California, specializing in research and technology development.