
Senior Manager, Observability and Reliability Platform
Hey there, future Senior Manager of Observability and Reliability Platform at Geico Auto Insurance! Are you passionate about driving operational excellence and ensuring seamless customer experiences? Do you thrive in a fast-paced environment and have a strong background in software engineering and systems architecture? If so, we have the perfect opportunity for you to join our dynamic team at Geico Auto Insurance. As the Senior Manager of Observability and Reliability Platform, you will lead a team of talented engineers and drive the development and implementation of our observability and reliability platform. Your expertise and leadership will play a crucial role in maintaining and enhancing our systems, ultimately contributing to our mission of providing the best customer service in the industry. So, if you're ready to take on this exciting challenge and make a real impact, read on to see if you have what it takes to join our team.
- Lead the development and implementation of the observability and reliability platform at Geico Auto Insurance.
- Manage and mentor a team of engineers to drive operational excellence and ensure seamless customer experiences.
- Collaborate with cross-functional teams to identify and prioritize platform enhancements.
- Develop and maintain standards and best practices for monitoring and troubleshooting systems.
- Analyze system performance data and identify areas for improvement to increase reliability and scalability.
- Oversee the deployment and maintenance of monitoring tools and systems across all environments.
- Conduct regular audits and assessments to ensure compliance with industry standards and regulations.
- Proactively identify potential issues and provide solutions to prevent system downtime and customer impact.
- Stay up-to-date with industry trends and advancements in observability and reliability practices.
- Communicate platform updates and progress to senior leadership and stakeholders.
- Collaborate with product teams to ensure new features and updates are implemented with observability and reliability in mind.
- Contribute to the overall technical strategy and roadmap for the observability and reliability platform.
- Provide technical guidance and support to the team and assist with troubleshooting complex issues.
- Foster a culture of continuous improvement and innovation within the team.
- Act as a subject matter expert and represent the observability and reliability platform in meetings and discussions with internal and external stakeholders.
Extensive Experience In Building And Managing Large-Scale Observability And Reliability Platforms, Preferably In The Insurance Or Financial Industry.
Proven Track Record Of Successfully Implementing And Maintaining Monitoring And Alerting Systems For Critical Business Applications And Infrastructure.
Strong Understanding Of Modern Observability Tools And Technologies, Such As Splunk, Prometheus, Grafana, And Elk Stack.
Demonstrated Leadership Skills And Ability To Effectively Manage A Team Of Engineers And Analysts, Including Setting Goals, Providing Feedback, And Fostering A Culture Of Continuous Improvement.
Excellent Communication And Collaboration Skills, With The Ability To Work Closely With Cross-Functional Teams To Identify And Address Performance And Reliability Issues.
Process Improvement
Strategic Planning
Project Management
Data Analysis
Communication
Leadership
Team Building
Performance monitoring
Resource management
Problem-Solving
Adaptability
Technical Expertise
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior Manager, Observability and Reliability Platform in Atlanta, GA, USA is $125,000 - $215,000 per year. The salary may vary depending on the specific company, experience level, and other factors.
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The Government Employees Insurance Company is an American auto insurance company with headquarters in Chevy Chase, Maryland. It is the second largest auto insurer in the United States, after State Farm. It's Parent organization is Berkshire Hathaway.

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