Geico Auto Insurance

Personal Injury Protection Claims Examiner

Geico Auto Insurance

Melville, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a detail-oriented individual with a passion for helping others? Do you thrive in a fast-paced environment and have a knack for problem solving? If so, we have the perfect opportunity for you at Geico Auto Insurance as a Personal Injury Protection Claims Examiner.In this role, you will be responsible for investigating and determining the validity of personal injury claims, ensuring that our customers receive the proper coverage and compensation they deserve. Your exceptional communication skills and ability to empathize with others will be essential in providing outstanding customer service and resolving any issues that may arise.To excel in this role, you must have a minimum of 2 years of experience in personal injury claims handling and possess a thorough understanding of the insurance industry and regulations. A Bachelor's degree in a related field is preferred. Additionally, you must have strong analytical skills, be able to work independently, and have a commitment to providing exceptional service to our customers.If you are ready to join a dynamic and supportive team and make a positive impact on the lives of our customers, then we invite you to apply for the position of Personal Injury Protection Claims Examiner at Geico Auto Insurance.

  1. Investigate and determine the validity of personal injury claims.
  2. Ensure that customers receive the proper coverage and compensation they deserve.
  3. Communicate effectively with customers to provide outstanding service and address any concerns or issues.
  4. Utilize strong problem-solving skills to resolve complex claims.
  5. Maintain a thorough understanding of the insurance industry and regulations.
  6. Work independently to manage a high volume of claims in a fast-paced environment.
  7. Demonstrate empathy and compassion towards customers while remaining objective in evaluating claims.
  8. Adhere to company policies and procedures while handling claims.
  9. Collaborate with other team members and departments to ensure timely and accurate resolution of claims.
  10. Continuously strive to improve customer satisfaction and retention.
  11. Stay up-to-date on industry developments and best practices to enhance knowledge and skills.
  12. Maintain accurate and detailed records of claim investigations and resolutions.
  13. Provide guidance and support to less experienced team members.
  14. Represent the company in a professional manner at all times.
  15. Uphold the company's commitment to providing exceptional service to customers.
Where is this job?
This job is located at Melville, NY, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Minimum Of 3 Years Experience In Personal Injury Claims Handling, Preferably Within The Insurance Industry.

  • Strong Knowledge Of State-Specific Regulations And Laws Regarding Personal Injury Protection (Pip) Claims.

  • Excellent Communication And Negotiation Skills To Effectively Interact With Customers, Attorneys, And Medical Professionals.

  • Attention To Detail And Ability To Manage A High Volume Of Claims While Meeting Strict Deadlines.

Required Skills
  • Documentation

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Negotiation

  • customer service

  • Analytical Thinking

  • Claims Processing

  • Medical Terminology

  • Investigation

  • Legal Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Personal Injury Protection Claims Examiner in Melville, NY, USA is $45,000 - $65,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization the individual is working for. Additionally, location can also play a role in determining salary, as cost of living and demand for the position can vary across different regions.

Additional Information
Geico Auto Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 13th, 2025
Apply BeforeJune 12th, 2025
This job posting is from a verified source. 

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About Geico Auto Insurance

The Government Employees Insurance Company is an American auto insurance company with headquarters in Chevy Chase, Maryland. It is the second largest auto insurer in the United States, after State Farm. It's Parent organization is Berkshire Hathaway.

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