
Customer Service Representative
At Geico Auto Insurance, we are looking for a positive and enthusiastic individual to join our team as a Customer Service Representative. In this role, you will provide excellent customer service and accurate problem resolution while ensuring the highest level of customer satisfaction. The ideal candidate will be an excellent communicator with a friendly, helpful attitude and a commitment to providing a world-class customer service experience.Required Qualifications:• High school diploma or equivalent• Previous customer service experience• Ability to remain calm and professional under pressure• Knowledge of insurance policies and procedures• Excellent communication, problem-solving and organizational skills• Proficiency in Microsoft Office Suite• Ability to multi-task and prioritize work efficiently• Ability to work in a fast-paced environment• Self-motivated and willing to take initiative• Positive attitude and strong work ethic
Excellent Communication Skills
Knowledge Of Insurance Regulations
Ability To Multi-Task
Strong Problem Solving And Customer Service Skills
Strong Interpersonal Skills
Knowledge Of Insurance Products And Policies
Familiarity With Computer Systems And Software
Ability To Maintain A Professional Attitude
Documenting
Listening
Self-motivated
organizing
Empathy
Patience
Problem-Solving
Multi-tasking
Upselling
Interpersonal
Negotiating
Answering
Resolving
Questions
Issues
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Service Representative in Indianapolis, IN, USA is $26,876 - $37,566 per year. This range is dependent on experience and other qualifications.
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The Government Employees Insurance Company is an American auto insurance company with headquarters in Chevy Chase, Maryland. It is the second largest auto insurer in the United States, after State Farm. It's Parent organization is Berkshire Hathaway.

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