Claims Service Representative

Welcome to Geico Auto Insurance, where we are dedicated to providing exceptional customer service and making a positive impact in the insurance industry. We are currently seeking a highly motivated and skilled Claims Service Representative to join our team. As a Claims Service Representative, you will play a vital role in assisting our customers during their time of need and ensuring a smooth claims process. We are looking for individuals who are passionate about helping others, have excellent communication skills, and are able to thrive in a fast-paced and dynamic environment. If you are a team player with a strong attention to detail and a desire to grow within a reputable company, we encourage you to apply for this exciting opportunity.

1. Provide excellent customer service to all Geico Auto Insurance customers.
2. Assist customers in filing insurance claims and guide them through the claims process.
3. Respond promptly and professionally to all customer inquiries and concerns.
4. Maintain accurate and detailed records of all customer interactions and claims.
5. Collaborate with other team members to ensure timely and efficient resolution of customer issues.
6. Adhere to company policies and procedures for claims handling and customer service.
7. Continuously strive to improve customer satisfaction and retention.
8. Keep up-to-date with industry trends and changes in insurance policies and regulations.
9. Maintain a positive and professional attitude when interacting with customers and colleagues.
10. Follow up with customers to ensure their satisfaction with the claims process and address any additional concerns.
11. Participate in training and development opportunities to enhance job knowledge and skills.
12. Contribute to a positive and collaborative team environment.

According to JobzMall, the average salary range for a Claims Service Representative in Richardson, TX, USA is $39,000 - $60,000 per year. This may vary depending on factors such as experience, education, and the specific company or industry the representative is working in. Some companies may also offer bonuses or commissions on top of the base salary.

The Government Employees Insurance Company is an American auto insurance company with headquarters in Chevy Chase, Maryland. It is the second largest auto insurer in the United States, after State Farm. It's Parent organization is Berkshire Hathaway.