Gap

Asset Protection Service Representative

Gap

Pleasanton, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Gap, where fashion meets function and style meets sustainability. We are seeking a talented and dedicated individual to join our team as an Asset Protection Service Representative. As a member of our team, you will play a critical role in protecting our company's assets and ensuring the safety of our employees and customers. Our ideal candidate is someone who possesses strong communication and problem-solving skills, is detail-oriented, and has a passion for creating a safe and secure environment. If you are looking for a challenging and rewarding role in the retail industry, then we would love for you to join our Gap family.

  1. Safeguard company assets: Protect the company's physical and financial assets by implementing and enforcing security policies and procedures.
  2. Monitor store activity: Use surveillance systems to monitor store activity and identify any potential security threats or suspicious behavior.
  3. Respond to incidents: Respond to security incidents such as theft, fraud, and safety hazards in a timely and efficient manner.
  4. Conduct investigations: Conduct thorough investigations of security incidents and provide detailed reports to management.
  5. Collaborate with team: Work closely with store management and other team members to identify and address security concerns and develop strategies to prevent future incidents.
  6. Train employees: Educate store employees on security protocols and procedures to ensure compliance and promote a safe and secure environment.
  7. Maintain awareness: Stay up-to-date on the latest security and safety trends and make recommendations to improve current protocols.
  8. Handle emergency situations: Act quickly and decisively in emergency situations, such as accidents or medical emergencies, to ensure the safety of employees and customers.
  9. Communicate effectively: Effectively communicate with customers, employees, and law enforcement personnel to resolve security incidents and maintain a positive and safe shopping experience.
  10. Uphold company values: Represent the Gap brand by demonstrating a commitment to sustainability, inclusivity, and diversity in all aspects of the job.
Where is this job?
This job is located at Pleasanton, CA, USA
Job Qualifications
  • Previous Experience In Security Or Loss Prevention: Candidates Should Have Prior Experience In Asset Protection, Security, Or Loss Prevention, Preferably In A Retail Setting. This Will Demonstrate Their Understanding Of Security Protocols And Procedures.

  • Strong Communication Skills: As An Asset Protection Service Representative, The Candidate Will Be Responsible For Communicating With Store Associates, Management, And Law Enforcement. Excellent Verbal And Written Communication Skills Are Essential For This Role.

  • Attention To Detail: Asset Protection Requires A Keen Eye For Detail And The Ability To Identify Potential Risks Or Threats. Candidates Should Possess Strong Observational Skills And Be Able To Quickly Assess Situations.

  • Ability To Work In A Fast-Paced Environment: Working In Retail Can Be Fast-Paced And Unpredictable. Candidates Should Be Able To Handle High-Stress Situations And Think Quickly On Their Feet. They Should Also Be Able To Multitask And Prioritize Tasks Effectively.

  • Knowledge Of Security And Surveillance Systems: Previous Experience Using Security And Surveillance Systems Is Highly Desirable For This Role. Candidates Should Be Familiar With Monitoring And Responding To Alarms, As Well As Reviewing And Analyzing Footage.

Required Skills
  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Emergency Response

  • Fraud detection

  • Investigative Techniques

  • Security Procedures

  • Surveillance Monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Service Representative in Pleasanton, CA, USA is between $34,000 and $44,000 per year. However, this can vary depending on factors such as experience, education, and specific job duties.

Additional Information
Gap is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 29th, 2023
Apply BeforeJuly 20th, 2025
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About Gap

The Gap, Inc., or Gap, is an American worldwide clothing and accessories retailer. Doris and Don Fisher opened the first Gap store in 1969 with a simple idea — to make it easier to find a pair of jeans and a commitment to do more. Over the last 50 years, the company has grown from a single store to a global fashion business with seven brands — Gap, Banana Republic, Old Navy, Athleta, Intermix, Hill City, and Janie and Jack. Gap's clothes are available in 90 countries worldwide through over 3,100 company-operated stores, almost 400 franchise stores, and e-commerce sites.

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