
Asset Protection Service Representative
We are looking for an experienced and reliable Asset Protection Service Representative to join the Gap team! The ideal candidate is someone who is passionate about providing excellent customer service, is detail-oriented, and is committed to maintaining a secure store environment. To be successful in this role, you must have excellent communication skills, a keen eye for detail, and the ability to thrive in a fast-paced environment. You should also have a working knowledge of loss prevention practices and procedures, as well as a proven track record of success in customer service. Additionally, the Asset Protection Service Representative must be able to work independently and as part of a team, as well as stay organized and prioritize tasks. If you have a commitment to excellence and a passion for providing outstanding customer service, we want to hear from you!
Responsibilities:
- Monitor store for potential theft and other security risks.
- Provide excellent customer service to customers and store associates.
- Identify and report suspicious activity to management.
- Assist with investigations related to theft or security concerns.
- Ensure compliance with store security policies and procedures.
- Respond to customer inquiries and complaints.
- Monitor video surveillance systems and provide reports to management.
- Maintain inventory of security equipment and supplies.
- Assist store personnel with security-related tasks.
- Prepare and submit reports to management on suspicious activity.
Strong Communication Skills
Excellent Customer Service Skills
Knowledge Of Loss Prevention Techniques
Knowledge Of Security Systems And Procedures
Experience In A Retail Environment
Ability To Handle Difficult Customer Situations
Problem-Solving Ability
Ability To Work In A Team-Oriented Environment
Training
Networking
Conflict Resolution
customer service
Reporting
Documenting
Interpreting
Loss prevention
Monitoring
Access Control
Analyzing
Investigating
Patrolling
Interrogating
Escorting
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Positive Attitude
Adaptability
According to JobzMall, the average salary range for a Asset Protection Service Representative in Phoenix, AZ, USA is $11.00 - $18.00 per hour. This range depends on experience, qualifications, and the company offering the position.
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The Gap, Inc., or Gap, is an American worldwide clothing and accessories retailer. Doris and Don Fisher opened the first Gap store in 1969 with a simple idea — to make it easier to find a pair of jeans and a commitment to do more. Over the last 50 years, the company has grown from a single store to a global fashion business with seven brands — Gap, Banana Republic, Old Navy, Athleta, Intermix, Hill City, and Janie and Jack. Gap's clothes are available in 90 countries worldwide through over 3,100 company-operated stores, almost 400 franchise stores, and e-commerce sites.

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