Gap

Asset Protection Service Representative

Gap

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an experienced and reliable Asset Protection Service Representative to join the Gap team! The ideal candidate is someone who is passionate about providing excellent customer service, is detail-oriented, and is committed to maintaining a secure store environment. To be successful in this role, you must have excellent communication skills, a keen eye for detail, and the ability to thrive in a fast-paced environment. You should also have a working knowledge of loss prevention practices and procedures, as well as a proven track record of success in customer service. Additionally, the Asset Protection Service Representative must be able to work independently and as part of a team, as well as stay organized and prioritize tasks. If you have a commitment to excellence and a passion for providing outstanding customer service, we want to hear from you!

Responsibilities:

  1. Monitor store for potential theft and other security risks.
  2. Provide excellent customer service to customers and store associates.
  3. Identify and report suspicious activity to management.
  4. Assist with investigations related to theft or security concerns.
  5. Ensure compliance with store security policies and procedures.
  6. Respond to customer inquiries and complaints.
  7. Monitor video surveillance systems and provide reports to management.
  8. Maintain inventory of security equipment and supplies.
  9. Assist store personnel with security-related tasks.
  10. Prepare and submit reports to management on suspicious activity.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Strong Communication Skills

  • Excellent Customer Service Skills

  • Knowledge Of Loss Prevention Techniques

  • Knowledge Of Security Systems And Procedures

  • Experience In A Retail Environment

  • Ability To Handle Difficult Customer Situations

  • Problem-Solving Ability

  • Ability To Work In A Team-Oriented Environment

Required Skills
  • Training

  • Networking

  • Conflict Resolution

  • customer service

  • Reporting

  • Documenting

  • Interpreting

  • Loss prevention

  • Monitoring

  • Access Control

  • Analyzing

  • Investigating

  • Patrolling

  • Interrogating

  • Escorting

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Positive Attitude

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Asset Protection Service Representative in Phoenix, AZ, USA is $11.00 - $18.00 per hour. This range depends on experience, qualifications, and the company offering the position.

Additional Information
Gap is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 28th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Gap

The Gap, Inc., or Gap, is an American worldwide clothing and accessories retailer. Doris and Don Fisher opened the first Gap store in 1969 with a simple idea — to make it easier to find a pair of jeans and a commitment to do more. Over the last 50 years, the company has grown from a single store to a global fashion business with seven brands — Gap, Banana Republic, Old Navy, Athleta, Intermix, Hill City, and Janie and Jack. Gap's clothes are available in 90 countries worldwide through over 3,100 company-operated stores, almost 400 franchise stores, and e-commerce sites.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started