Gap

Asset Protection Service Representative

Gap

Cincinnati, OH, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about customer service and protecting the Gap brand? The Asset Protection Service Representative (APSR) role at Gap is the ideal opportunity for you to engage customers, drive sales, and ensure the safety and security of our stores. As the APSR, you will be a key part of the store team, with a primary focus on providing exceptional service to customers and associates while ensuring that our stores are meeting all safety and security protocols.To be successful in this role, you will need to be results-oriented, have excellent customer service skills, and be able to work in a fast-paced environment. You will also need to have a strong understanding of loss prevention strategies, regulations, and procedures. If you possess the qualifications listed below and are looking for an opportunity to make a difference, we invite you to apply for the APSR role at Gap.

Responsibilities:

  1. Provide excellent customer service and protect the Gap brand
  2. Engage customers and drive sales
  3. Ensure the safety and security of stores, including meeting all safety and security protocols
  4. Leverage loss prevention strategies, regulations, and procedures
  5. Monitor store activity for suspicious behavior, handling incidents as needed
  6. Assist in the resolution of customer and associate disputes
  7. Maintain awareness of store inventory and potential theft issues
  8. Educate associates and customers on safety and security protocols
  9. Identify and report potential safety and security risks
  10. Manage and review security camera footage
Where is this job?
This job is located at Cincinnati, OH, USA
Job Qualifications
  • Strong Communication Skills

  • Excellent Customer Service Skills

  • Flexibility To Work Various Shifts

  • Ability To Work In A Fast Paced Environment

  • Ability To Stand And Walk For Long Periods Of Time

  • Knowledge Of Retail Security Measures

  • Ability To Use Security Equipment

  • Ability To Lift And Move Merchandise Up To Lbs

Required Skills
  • Documentation

  • Security

  • Communication

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Loss prevention

  • Problem-Solving

  • Interrogations

  • Surveillance

  • Organizational

  • Interaction

  • Report-Writing

  • Investigations

  • Patrolling

Soft Skills
  • Communication

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Service Representative in Cincinnati, OH, USA is $25,000 - $50,000 per year. This range may vary depending on the employer, the candidate's qualifications, and the current job market.

Additional Information
Gap is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 28th, 2023
Apply BeforeJune 21st, 2025
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About Gap

The Gap, Inc., or Gap, is an American worldwide clothing and accessories retailer. Doris and Don Fisher opened the first Gap store in 1969 with a simple idea — to make it easier to find a pair of jeans and a commitment to do more. Over the last 50 years, the company has grown from a single store to a global fashion business with seven brands — Gap, Banana Republic, Old Navy, Athleta, Intermix, Hill City, and Janie and Jack. Gap's clothes are available in 90 countries worldwide through over 3,100 company-operated stores, almost 400 franchise stores, and e-commerce sites.

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