Gap

Asset Protection Service Representative

Gap

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Gap is looking for an enthusiastic and highly motivated Asset Protection Service Representative to join our team. This is an important role within the organization, as the Asset Protection Service Representative will be responsible for protecting the company’s assets and helping to create a safe and secure environment for all customers and employees. The successful candidate must have excellent communication and problem-solving skills, and the ability to remain calm under pressure. They must also possess an up-to-date knowledge of asset protection policies and procedures, and have a strong commitment to customer service. A positive attitude and the ability to work collaboratively within a team environment is essential for this role. If you believe you have what it takes to be a successful Asset Protection Service Representative at Gap, we invite you to apply today!

Responsibilities of an Asset Protection Service Representative at Gap:

  • Monitor customer and employee behavior to ensure protection of Company assets.
  • Ensure compliance with all Asset Protection policies and procedures.
  • Investigate and report any suspicious activity to management.
  • Provide excellent customer service to all customers and employees.
  • Maintain a safe and secure environment for all customers and employees.
  • Remain calm and professional in all challenging situations.
  • Utilize problem-solving skills to quickly and effectively resolve customer issues.
  • Work collaboratively within a team environment.
  • Provide feedback and recommendations to management on asset protection policies and procedures.
  • Handle customer complaints in a timely and effective manner.
  • Perform daily store audits to identify potential risks.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Handle Multiple Tasks Simultaneously

  • Strong Customer Service Skills

  • Ability To Stand For Long Periods Of Time

  • Knowledge Of Basic Security Procedures

  • Knowledge Of Store Policies

  • Ability To Work With A Team

  • Ability To Handle Difficult Customer Situations

Required Skills
  • Documentation

  • Security

  • Training

  • Negotiation

  • customer service

  • Loss prevention

  • Monitoring

  • Interrogations

  • Surveillance

  • Interviewing

  • Incident reporting

  • Analyzing

  • Investigations

  • Patrolling

  • Crowd Control

Soft Skills
  • Communication

  • Customer Service

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Asset Protection Service Representative in Charlotte, NC, USA is $26,046 to $48,837 annually.

Additional Information
Gap is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 28th, 2023
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Gap

The Gap, Inc., or Gap, is an American worldwide clothing and accessories retailer. Doris and Don Fisher opened the first Gap store in 1969 with a simple idea — to make it easier to find a pair of jeans and a commitment to do more. Over the last 50 years, the company has grown from a single store to a global fashion business with seven brands — Gap, Banana Republic, Old Navy, Athleta, Intermix, Hill City, and Janie and Jack. Gap's clothes are available in 90 countries worldwide through over 3,100 company-operated stores, almost 400 franchise stores, and e-commerce sites.

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