
Asset Protection Service Representative
Gap is looking for an enthusiastic and highly motivated Asset Protection Service Representative to join our team. This is an important role within the organization, as the Asset Protection Service Representative will be responsible for protecting the company’s assets and helping to create a safe and secure environment for all customers and employees. The successful candidate must have excellent communication and problem-solving skills, and the ability to remain calm under pressure. They must also possess an up-to-date knowledge of asset protection policies and procedures, and have a strong commitment to customer service. A positive attitude and the ability to work collaboratively within a team environment is essential for this role. If you believe you have what it takes to be a successful Asset Protection Service Representative at Gap, we invite you to apply today!
Responsibilities of an Asset Protection Service Representative at Gap:
- Monitor customer and employee behavior to ensure protection of Company assets.
- Ensure compliance with all Asset Protection policies and procedures.
- Investigate and report any suspicious activity to management.
- Provide excellent customer service to all customers and employees.
- Maintain a safe and secure environment for all customers and employees.
- Remain calm and professional in all challenging situations.
- Utilize problem-solving skills to quickly and effectively resolve customer issues.
- Work collaboratively within a team environment.
- Provide feedback and recommendations to management on asset protection policies and procedures.
- Handle customer complaints in a timely and effective manner.
- Perform daily store audits to identify potential risks.
Excellent Communication Skills
Ability To Handle Multiple Tasks Simultaneously
Strong Customer Service Skills
Ability To Stand For Long Periods Of Time
Knowledge Of Basic Security Procedures
Knowledge Of Store Policies
Ability To Work With A Team
Ability To Handle Difficult Customer Situations
Documentation
Security
Training
Negotiation
customer service
Loss prevention
Monitoring
Interrogations
Surveillance
Interviewing
Incident reporting
Analyzing
Investigations
Patrolling
Crowd Control
Communication
Customer Service
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
According to JobzMall, the average salary range for a Asset Protection Service Representative in Charlotte, NC, USA is $26,046 to $48,837 annually.
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The Gap, Inc., or Gap, is an American worldwide clothing and accessories retailer. Doris and Don Fisher opened the first Gap store in 1969 with a simple idea — to make it easier to find a pair of jeans and a commitment to do more. Over the last 50 years, the company has grown from a single store to a global fashion business with seven brands — Gap, Banana Republic, Old Navy, Athleta, Intermix, Hill City, and Janie and Jack. Gap's clothes are available in 90 countries worldwide through over 3,100 company-operated stores, almost 400 franchise stores, and e-commerce sites.

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