Gap

Asset Protection Service Representative

Gap

New York, NY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for an enthusiastic and customer-focused Asset Protection Service Representative to join the team at Gap. This role is responsible for ensuring a safe shopping environment and providing excellent customer service. The successful candidate must be a team player with excellent communication skills and a passion for the retail industry. The ideal candidate will have a strong sense of integrity and will be committed to upholding the company's policies and procedures. They must be able to work independently and demonstrate problem-solving skills in order to effectively protect the company's assets. If you have a strong background in customer service and a commitment to providing an enjoyable shopping experience, we want to hear from you!

Responsibilities:

  1. Monitor store activity to ensure a safe and secure shopping environment.
  2. Assist customers in resolving issues and complaints in a professional and courteous manner.
  3. Provide excellent customer service and ensure customer satisfaction.
  4. Maintain awareness of store merchandise and take appropriate action to protect the company’s assets.
  5. Observe customers for suspicious behavior and take appropriate action when necessary.
  6. Respond to emergency situations in a timely and effective manner.
  7. Report any safety concerns or incidents to store management.
  8. Follow all company policies and procedures related to asset protection.
  9. Communicate and collaborate with other store personnel to ensure customer needs are met.
  10. Remain up-to-date on store procedures and policies related to asset protection.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Ability To Work Independently

  • Strong Communication And Interpersonal Skills

  • Excellent Customer Service Skills

  • Knowledge Of Safety And Security Protocols

  • Experience In Asset Protection Or Law Enforcement

  • Ability To Handle Multiple Tasks Simultaneously

  • Familiarity With Loss Prevention Policies And Procedures

  • Ability To Work Flexible Hours

Required Skills
  • Communication

  • Collaboration

  • Integrity

  • Empathy

  • Detail-oriented

  • Analytical

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Organizational

  • Interpersonal

  • Customer-Service

  • Alertness

  • Proactivity

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Asset Protection Service Representative in New York, NY, USA is between $36,000 and $55,000 per year. This range may vary depending on the company and the individual's prior experience.

Additional Information
Gap is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 28th, 2023
Apply BeforeApril 11th, 2026
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About Gap

The Gap, Inc., or Gap, is an American worldwide clothing and accessories retailer. Doris and Don Fisher opened the first Gap store in 1969 with a simple idea — to make it easier to find a pair of jeans and a commitment to do more. Over the last 50 years, the company has grown from a single store to a global fashion business with seven brands — Gap, Banana Republic, Old Navy, Athleta, Intermix, Hill City, and Janie and Jack. Gap's clothes are available in 90 countries worldwide through over 3,100 company-operated stores, almost 400 franchise stores, and e-commerce sites.

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