Four Seasons Hotels and Resorts

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a highly motivated and experienced leader in the world of luxury hospitality? Do you have a passion for creating unforgettable experiences for guests? Four Seasons Hotels and Resorts is seeking a dynamic and talented individual to join our team as a Spa Manager. As the Spa Manager, you will oversee the daily operations of our luxurious spa, ensuring exceptional service and guest satisfaction. The ideal candidate will have a strong background in spa management, exceptional communication and organizational skills, and a commitment to delivering the highest level of guest service. If you are ready for a new and exciting challenge in your career, we invite you to apply for this unique opportunity at Four Seasons Hotels and Resorts.

  1. Oversee the daily operations of the spa to ensure smooth and efficient functioning.
  2. Develop and implement strategies to enhance the spa experience and exceed guest expectations.
  3. Hire, train, and manage a team of spa staff to deliver exceptional service.
  4. Create and maintain a positive and professional work environment for all spa employees.
  5. Monitor and manage the spa budget, including expenses and revenue.
  6. Collaborate with other departments, such as housekeeping and food and beverage, to ensure seamless guest experiences.
  7. Conduct regular inspections of the spa facility and equipment to ensure they are in top condition.
  8. Develop and maintain relationships with suppliers and vendors for spa products and services.
  9. Analyze guest feedback and implement improvements to enhance guest satisfaction.
  10. Stay updated on industry trends and best practices to continuously improve the spa's offerings.
  11. Ensure compliance with all health and safety regulations and standards.
  12. Handle guest concerns and complaints in a timely and professional manner.
  13. Foster a culture of teamwork and collaboration among spa staff.
  14. Create and implement marketing and promotional strategies to attract and retain guests.
  15. Prepare and present regular reports to senior management on spa performance and goals.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Minimum Of 5 Years Of Experience In Spa Management Or A Related Field.

  • Strong Leadership Skills And Experience Managing A Team Of Spa Professionals.

  • Extensive Knowledge Of Spa Treatments, Products, And Services.

  • Proven Track Record Of Achieving Financial Goals And Managing Budget And Expenses.

  • Excellent Customer Service And Communication Skills, With A Focus On Providing A Luxury Experience For Guests.

Required Skills
  • Budgeting

  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Marketing

  • Team Management

  • Leadership

  • Event Planning

  • customer service

  • Training and Development

  • Problem-Solving

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Spa Manager in New York, NY, USA is between $60,000 and $90,000 per year. However, this can vary depending on factors such as the size and location of the spa, the manager's experience and qualifications, and the overall success of the business. Some spa managers may also receive bonuses or commission based on the spa's performance.

Additional Information
Four Seasons Hotels and Resorts is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 14th, 2024
Apply BeforeMay 22nd, 2025
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About Four Seasons Hotels and Resorts

Four Seasons Hotels Limited, trading as Four Seasons Hotels and Resorts, is a Canadian international luxury hospitality company headquartered in Toronto, Ontario, Canada. Four Seasons operates more than 100 hotels worldwide.

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