Sommelier
Welcome to Four Seasons Hotels and Resorts, where we strive to provide our guests with unparalleled luxury and exceptional service. We are currently seeking a passionate and knowledgeable Sommelier to join our team. As a Sommelier, you will have the opportunity to curate and enhance our extensive wine selection, elevating the dining experience for our guests. We are looking for a dedicated individual who is highly skilled in wine knowledge and has a strong passion for delivering top-notch service. If you have a deep appreciation for the art of wine and possess the required qualifications, we invite you to join our team and be a part of our world-renowned brand.
- Manage the wine program at the Four Seasons Hotels and Resorts, ensuring a diverse and high-quality selection for guests to enjoy.
- Work closely with the culinary team to create wine pairings that enhance the dining experience and exceed guest expectations.
- Conduct regular wine tastings and trainings for staff to maintain a high level of wine knowledge and service.
- Collaborate with the purchasing department to develop and maintain relationships with reputable wine distributors and suppliers.
- Stay up-to-date with industry trends and new wines, making recommendations for additions or changes to the wine selection.
- Provide personalized recommendations and guidance to guests, taking into account their preferences and budget.
- Maintain an organized and well-stocked wine cellar, ensuring proper storage and rotation of wines.
- Ensure proper handling and serving of wines, adhering to industry standards and best practices.
- Educate guests on the history, production, and characteristics of various wines, elevating their overall dining experience.
- Demonstrate exceptional customer service skills and handle guest inquiries and concerns in a professional and timely manner.
- Continuously monitor and control inventory levels to minimize waste and maintain cost efficiency.
- Collaborate with the marketing team to develop wine-related events and promotions to attract and retain guests.
- Maintain accurate records and reports of wine inventory, sales, and guest preferences.
- Adhere to all company policies, procedures, and safety standards while on duty.
- Act as a brand ambassador, upholding the Four Seasons values and promoting the company's reputation for exceptional luxury and service.
Expert Knowledge Of Wine: A Sommelier At Four Seasons Hotels And Resorts Must Possess A Deep Understanding Of Different Types Of Wine, Including Varietals, Regions, And Production Methods. This Knowledge Is Important In Order To Make Informed Recommendations To Guests And Ensure A High-Quality Dining Experience.
Professional Certification: Four Seasons Hotels And Resorts Typically Require Sommeliers To Hold A Professional Certification, Such As Certified Sommelier From The Court Of Master Sommeliers Or Certified Specialist Of Wine From The Society Of Wine Educators. This Certification Demonstrates A High Level Of Expertise And Ensures That The Sommelier Is Up-To-Date On Industry Standards And Best Practices.
Excellent Communication And Customer Service Skills: As A Sommelier, It Is Important To Have Strong Communication And Customer Service Skills In Order To Effectively Interact With Guests And Make Them Feel Welcome And Comfortable. This Includes Being Able To Explain Complex Wine Concepts In A Clear And Understandable Manner, As Well As Being Attentive To Guests' Needs And Preferences.
Experience In Fine Dining: Four Seasons Hotels And Resorts Are Known For Their High-End, Luxurious Dining Experiences. Therefore, A Sommelier Should Have Experience Working In Fine Dining Establishments And Be Familiar With The Standards And Expectations Of This Type Of Environment.
Ability To Work In A Team: While A Sommelier May Be The Primary Point Of Contact For Wine Service, They Must Also Be Able To Work Collaboratively With Other Members Of The Restaurant Team, Including Servers, Chefs, And Managers. This Requires Strong Teamwork And Communication Skills, As Well As A Willingness To Support And Assist Others In Providing Exceptional Service To Guests.
Communication
Time Management
Attention to detail
customer service
Hospitality
Salesmanship
Multi-tasking
Problem
Wine Knowledge
Tasting Techniques
Food Pairing
Wine Service
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sommelier in Honolulu, HI, USA is $53,000 to $74,000 per year. However, this can vary depending on factors such as experience, education, and the specific employer. Some high-end restaurants or establishments may offer higher salaries for experienced Sommeliers. Additionally, tips and bonuses may also contribute to a Sommelier's overall earnings.
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Four Seasons Hotels Limited, trading as Four Seasons Hotels and Resorts, is a Canadian international luxury hospitality company headquartered in Toronto, Ontario, Canada. Four Seasons operates more than 100 hotels worldwide.
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