Four Seasons Hotels and Resorts

Pool Operations Manager

Four Seasons Hotels and Resorts

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to the Four Seasons Hotels and Resorts team! We are currently seeking a driven and experienced Pool Operations Manager to join our world-renowned company. As the Pool Operations Manager, you will oversee the daily operations of our luxurious pool area, ensuring that our guests have a flawless and unforgettable experience. We are looking for a self-motivated and enthusiastic individual with a strong passion for hospitality and a keen eye for detail. With your exceptional leadership skills and extensive knowledge of pool operations, you will play a crucial role in maintaining the highest standards of service and guest satisfaction. If you have a proven track record in pool management and a commitment to delivering excellence, we invite you to apply for this exciting opportunity.

  1. Oversee the day-to-day operations of the pool area, including but not limited to scheduling, staffing, and inventory management.
  2. Ensure that all pool facilities, equipment, and amenities are properly maintained and functioning at all times.
  3. Develop and implement standard operating procedures to maintain the highest level of cleanliness, safety, and guest satisfaction.
  4. Train and supervise a team of pool attendants, lifeguards, and other staff members to deliver exceptional service and adhere to company standards.
  5. Monitor and manage pool area budget, ensuring efficient use of resources and identifying areas for cost-saving measures.
  6. Collaborate with other departments, such as housekeeping and maintenance, to ensure seamless operations and guest satisfaction.
  7. Conduct regular inspections of the pool area to identify any potential hazards or maintenance issues and take necessary action to address them.
  8. Respond promptly and effectively to guest feedback and complaints, striving to resolve issues and maintain a positive guest experience.
  9. Stay up-to-date with industry trends and best practices in pool operations, implementing new strategies and techniques as needed.
  10. Foster a positive and collaborative work environment, promoting teamwork, communication, and a strong work ethic among the pool operations team.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Extensive Knowledge Of Pool Operations And Maintenance: A Pool Operations Manager Should Possess A Strong Understanding Of Pool Systems, Water Chemistry, And Safety Protocols To Ensure Smooth And Efficient Operation Of The Pool Facilities.

  • Experience In Managing A Team: Four Seasons Hotels And Resorts Are Known For Their High-Quality Service, So A Pool Operations Manager Should Have Previous Experience In Managing A Team And Ensuring They Deliver Exceptional Service To Guests.

  • Excellent Communication Skills: As A Pool Operations Manager, One Must Communicate Effectively With Team Members, Guests, And Other Hotel Staff To Ensure A Positive And Seamless Pool Experience For All.

  • Strong Organizational And Time-Management Skills: With Multiple Pools And Busy Schedules, A Pool Operations Manager Must Be Able To Prioritize Tasks, Manage Time Effectively, And Stay Organized In A Fast-Paced Environment.

  • Knowledge Of Safety And Regulatory Standards: The Safety Of Guests Is Of Utmost Importance, So A Pool Operations Manager Should Be Well-Versed In Safety And Regulatory Standards For Pool Operations, Including Proper Lifeguard Procedures And Emergency Protocols.

Required Skills
  • Time Management

  • Budget management

  • Inventory Control

  • Facility management

  • Safety regulations

  • Team Leadership

  • Training and Development

  • Problem-Solving

  • Guest Service

  • Water Chemistry

  • Event

  • Maintenance Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Pool Operations Manager in Chicago, IL, USA is $40,000 to $70,000 per year. This can vary depending on factors such as the size and type of pool operation, the level of experience and qualifications of the manager, and the specific location within Chicago. Some pool operations managers may also receive bonuses or incentives based on performance.

Additional Information
Four Seasons Hotels and Resorts is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 14th, 2024
Apply BeforeMay 22nd, 2025
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About Four Seasons Hotels and Resorts

Four Seasons Hotels Limited, trading as Four Seasons Hotels and Resorts, is a Canadian international luxury hospitality company headquartered in Toronto, Ontario, Canada. Four Seasons operates more than 100 hotels worldwide.

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