Four Seasons Hotels and Resorts

IT Systems Administrator

Four Seasons Hotels and Resorts

Toronto, ON, Canada
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Four Seasons Hotels and Resorts, where luxury and exceptional service are our top priorities. We are currently seeking a talented and experienced IT Systems Administrator to join our dynamic team. As the IT Systems Administrator, you will play a crucial role in maintaining and improving our technological infrastructure, ensuring that our systems run smoothly and efficiently. We are looking for a highly organized and detail-oriented individual with a passion for technology and a strong background in IT systems administration. If you are a problem-solver with excellent communication skills and a customer-centric mindset, we would love to hear from you. Join us in delivering unparalleled experiences to our guests at Four Seasons Hotels and Resorts.

  1. Manage and maintain the IT infrastructure of Four Seasons Hotels and Resorts, including servers, networks, and software systems.
  2. Troubleshoot and resolve any technical issues that arise to ensure the smooth operation of all systems.
  3. Conduct regular system audits to identify areas for improvement and implement necessary updates and upgrades.
  4. Collaborate with other departments to understand their technology needs and provide solutions that meet their requirements.
  5. Monitor system performance and proactively identify and address any potential issues to prevent downtime.
  6. Implement and maintain security protocols to protect the company's confidential information and prevent cyber threats.
  7. Train and support hotel staff on the use of various technology systems and tools.
  8. Manage relationships with external vendors and service providers, ensuring timely and efficient delivery of services.
  9. Develop and maintain IT policies and procedures to ensure compliance with industry standards and regulations.
  10. Stay up-to-date with emerging technologies and make recommendations for their implementation to improve efficiency and guest experience.
  11. Collaborate with the IT team to develop and implement disaster recovery and business continuity plans.
  12. Provide exceptional customer service to all hotel staff and guests, addressing any IT-related inquiries or issues promptly and professionally.
  13. Maintain accurate and up-to-date documentation of all IT systems, processes, and procedures.
  14. Lead special projects and initiatives related to IT systems and infrastructure.
  15. Continuously evaluate and improve IT processes to increase efficiency and reduce costs.
Where is this job?
This job is located at Toronto, ON, Canada
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.

  • Minimum Of 3-5 Years Experience In A Systems Administrator Role, Preferably In The Hospitality Industry.

  • Proficient In Managing And Maintaining A Variety Of Operating Systems, Including Windows, Linux, And Macos.

  • Strong Understanding Of Networking Concepts, Such As Tcp/Ip, Dns, Dhcp, And Vpn.

  • Experience With Virtualization Technologies, Such As Vmware Or Hyper-V, And Cloud Computing Platforms, Such As Aws Or Azure.

Required Skills
  • Virtualization

  • Active Directory

  • Cloud Computing

  • network management

  • Disaster recovery

  • Software Installation

  • Security Management

  • Technical Troubleshooting

  • System integration

  • Hardware Maintenance

  • Data Backup And Recovery

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a IT Systems Administrator in Toronto, ON, Canada is between $60,000 and $90,000 per year. However, this can vary depending on factors such as experience, education, and industry. Some IT Systems Administrators may earn more than $100,000 per year if they have extensive experience and work for large, multinational companies. Salaries may also be higher in certain industries such as finance, technology, and healthcare.

Additional Information
Four Seasons Hotels and Resorts is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 14th, 2024
Apply BeforeAugust 19th, 2025
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About Four Seasons Hotels and Resorts

Four Seasons Hotels Limited, trading as Four Seasons Hotels and Resorts, is a Canadian international luxury hospitality company headquartered in Toronto, Ontario, Canada. Four Seasons operates more than 100 hotels worldwide.

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