Four Seasons Hotels and Resorts

Executive Housekeeper

Four Seasons Hotels and Resorts

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

"Join our team at Four Seasons Hotels and Resorts as an Executive Housekeeper, where luxury meets impeccable service. As an essential member of our team, you will oversee the cleanliness and overall maintenance of our prestigious property. We are seeking a highly motivated and detail-oriented individual with a passion for creating a welcoming and comfortable environment for our guests. If you possess strong leadership skills, exceptional organization and communication abilities, and have a minimum of 3 years of experience in a similar role, we invite you to apply for this exciting opportunity."

  1. Oversee the cleanliness and maintenance of all areas of the hotel, including guest rooms, public spaces, and back-of-house areas.
  2. Develop and implement cleaning and maintenance schedules to ensure high standards of cleanliness and presentation are consistently met.
  3. Train and manage a team of housekeeping staff, including scheduling, performance evaluations, and disciplinary actions.
  4. Monitor inventory levels and order necessary supplies to ensure smooth operations and adherence to budget.
  5. Conduct regular inspections of guest rooms and public areas to ensure they meet Four Seasons' high standards of cleanliness and presentation.
  6. Respond promptly and effectively to guest complaints or requests related to housekeeping services.
  7. Collaborate with other departments, such as Front Office and Engineering, to ensure seamless operations and guest satisfaction.
  8. Develop and maintain relationships with vendors and suppliers to ensure timely and cost-effective delivery of necessary supplies.
  9. Adhere to all safety and security procedures and protocols, and ensure that all housekeeping staff do the same.
  10. Continuously seek ways to improve housekeeping operations and guest satisfaction, and implement changes as needed.
  11. Prepare and manage the housekeeping department's budget, and ensure all expenses are within budgetary guidelines.
  12. Keep up-to-date with industry trends and best practices in housekeeping and implement them in the hotel.
  13. Conduct regular training sessions for housekeeping staff on cleaning techniques, safety procedures, and customer service.
  14. Maintain accurate records of housekeeping activities, including inventory, staff schedules, and maintenance requests.
  15. Communicate regularly with other departments and hotel management to address any housekeeping-related issues or concerns.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Extensive Experience In Housekeeping Management: The Ideal Candidate For An Executive Housekeeper Position At Four Seasons Hotels And Resorts Should Have At Least 5-7 Years Of Experience In A Similar Role, With A Proven Track Record Of Successfully Managing A Large Team Of Housekeeping Staff.

  • Strong Leadership And Communication Skills: As An Executive Housekeeper, You Will Be Responsible For Overseeing A Team Of Housekeeping Staff, As Well As Collaborating With Other Departments Within The Hotel. Therefore, Excellent Communication Skills And The Ability To Lead And Motivate A Team Are Essential Qualifications For This Role.

  • Attention To Detail And High Standards Of Cleanliness: Four Seasons Hotels And Resorts Prides Itself On Providing A Luxurious And Impeccable Guest Experience. Therefore, The Executive Housekeeper Must Have A Keen Eye For Detail And Maintain High Standards Of Cleanliness Throughout All Areas Of The Hotel.

  • Knowledge Of Housekeeping Practices And Procedures: The Ideal Candidate Should Have A Thorough Understanding Of Housekeeping Practices And Procedures, Including Cleaning Techniques, Laundry Processes, And Inventory Management. This Knowledge Will Ensure The Smooth And Efficient Operation Of The Housekeeping Department.

  • Ability To Manage Budgets And Resources: As An Executive Housekeeper, You Will Be Responsible For Managing The Department's Budget And Resources, Including Staffing, Supplies, And Equipment. Therefore, The Ideal Candidate Should Have Experience In Budgeting And Resource Management, As Well As The Ability To Identify Cost-Saving Opportunities Without Compromising On Quality.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Budget management

  • Quality Control

  • Team Leadership

  • Training and Development

  • Problem-Solving

  • Guest Satisfaction

  • Cleaning Techniques

  • Housekeeping Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Executive Housekeeper in New York, NY, USA is $48,000 to $80,000 per year. This range may vary depending on the specific job duties, experience level, and location within New York City. Some Executive Housekeepers may also receive additional benefits such as bonuses, housing, and transportation.

Additional Information
Four Seasons Hotels and Resorts is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 14th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Four Seasons Hotels and Resorts

Four Seasons Hotels Limited, trading as Four Seasons Hotels and Resorts, is a Canadian international luxury hospitality company headquartered in Toronto, Ontario, Canada. Four Seasons operates more than 100 hotels worldwide.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started