Concierge

Welcome to Four Seasons Hotels and Resorts, where we pride ourselves on providing unparalleled luxury and exceptional service to our guests. Our team of dedicated professionals is the heart of our organization and we are currently seeking a talented Concierge to join us in creating unforgettable experiences for our guests.As a Concierge at Four Seasons, you will have the opportunity to showcase your impeccable customer service skills, attention to detail, and passion for creating personalized experiences. We are looking for someone who is highly organized, proactive, and has a positive and friendly attitude.If you have a passion for hospitality and a desire to exceed guest expectations, we invite you to join our team at Four Seasons Hotels and Resorts as a Concierge.

1. Greet and welcome guests with a warm and friendly attitude, creating a positive first impression of the hotel.
2. Provide exceptional customer service and attentiveness to guests' needs and requests.
3. Ensure all guest inquiries and concerns are addressed promptly and efficiently.
4. Utilize knowledge of the local area to provide recommendations and make reservations for dining, entertainment, and other activities.
5. Proactively anticipate guests' needs and offer personalized and unique experiences.
6. Maintain a high level of professionalism and confidentiality when handling guests' personal information.
7. Assist with check-in and check-out processes, as well as luggage handling if needed.
8. Communicate effectively with other departments to ensure seamless guest experiences.
9. Maintain a clean and organized workspace, including the concierge desk and surrounding areas.
10. Stay up-to-date with hotel amenities, events, and promotions to effectively promote and sell to guests.
11. Handle guest complaints and resolve issues in a timely and professional manner.
12. Continuously strive to exceed guest expectations and provide exceptional service.
13. Attend regular trainings and meetings to enhance knowledge and skills.
14. Collaborate with other members of the concierge team to ensure consistency in service and uphold Four Seasons standards.
15. Adhere to all hotel policies and procedures, including safety and security measures.

According to JobzMall, the average salary range for a Concierge in Dubai - United Arab Emirates is between AED 3,000 to AED 8,000 per month. This can vary depending on the company, industry, and level of experience. Some luxury hotels and residential buildings may offer higher salaries and additional benefits. It is important to negotiate salary and benefits with potential employers to ensure fair compensation.

Four Seasons Hotels Limited, trading as Four Seasons Hotels and Resorts, is a Canadian international luxury hospitality company headquartered in Toronto, Ontario, Canada. Four Seasons operates more than 100 hotels worldwide.