Front End Manager

Welcome to Forman Mills, a leading retail chain known for its affordable and trendy fashion offerings. We are currently seeking a dynamic and experienced Front End Manager to join our team. As the Front End Manager, you will play a crucial role in ensuring smooth and efficient operations at the checkout counters. Your exceptional leadership skills and attention to detail will contribute to creating a positive shopping experience for our customers. If you are a self-motivated individual with a passion for customer service and a strong background in retail management, we encourage you to apply for this exciting opportunity.

1. Oversee and manage all aspects of the front end operations, including cashiers, customer service, and bagging personnel.
2. Train and supervise front end staff, ensuring they provide exceptional customer service and adhere to company policies and procedures.
3. Monitor and maintain adequate staffing levels to meet customer demand and ensure smooth checkout operations.
4. Develop and implement strategies to improve front end processes and procedures, resulting in increased efficiency and customer satisfaction.
5. Ensure accurate and timely cash handling procedures are followed by all front end employees.
6. Communicate and collaborate with other department managers to ensure seamless operations and resolve any issues that may arise.
7. Monitor and maintain inventory levels of supplies needed for the front end, such as bags, receipt paper, and cash drawers.
8. Conduct regular performance evaluations and provide feedback and coaching to front end staff.
9. Handle customer complaints and resolve any issues in a timely and professional manner.
10. Stay updated on industry trends and best practices to continuously improve front end operations.
11. Create and maintain a positive and welcoming atmosphere for customers and employees.
12. Oversee scheduling and time-off requests for front end employees.
13. Collaborate with the Loss Prevention team to ensure proper security measures are in place at the front end.
14. Maintain accurate records of front end transactions and report any discrepancies or issues to upper management.
15. Ensure compliance with all company policies and procedures, as well as local, state, and federal laws and regulations.

According to JobzMall, the average salary range for a Front End Manager in Columbus, OH, USA is approximately $40,000-$60,000 per year. However, this can vary depending on factors such as the specific company, the individual's experience and skills, and the overall job market in the area.

Forman Mills, Inc. is a Pennsauken, New Jersey-based retail chain and department store with 44 stores. They also operate a store at the Iverson Mall in Hillcrest Heights, Maryland. The chain is known for their low-priced clothing such as shirts, pants, shorts, capri pants, and hats.