Customer Service Associate

Are you a people person with a knack for problem-solving? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you to join our team as a Customer Service Associate at Forman Mills.As a Customer Service Associate, you will be the face of our company, providing exceptional service to our valued customers. You will play a crucial role in ensuring their shopping experience is positive and enjoyable. We are looking for someone who is friendly, patient, and able to handle various customer inquiries and concerns with grace and efficiency.If you have a passion for customer service and possess excellent communication and organizational skills, we would love to hear from you. Join us and become a part of our dedicated team of professionals at Forman Mills.

1. Provide excellent customer service by greeting and assisting customers in a friendly and professional manner.
2. Handle customer inquiries and concerns in a timely and efficient manner.
3. Use problem-solving skills to resolve customer issues and ensure customer satisfaction.
4. Maintain a positive and friendly attitude towards customers at all times.
5. Demonstrate strong product knowledge to assist customers with their purchases.
6. Process customer transactions accurately and efficiently.
7. Keep the store clean and organized to create a pleasant shopping experience for customers.
8. Collaborate with team members to ensure smooth and efficient operations.
9. Stay up-to-date on company policies, products, and promotions to provide accurate information to customers.
10. Adhere to all customer service standards and protocols set by the company.
11. Continuously strive to improve customer service skills and knowledge.
12. Handle customer complaints and escalate to management if necessary.
13. Maintain confidentiality of customer information.
14. Meet and exceed customer service goals and targets set by the company.
15. Contribute to a positive and productive work environment by working well with team members and treating all customers with respect and courtesy.

According to JobzMall, the average salary range for a Customer Service Associate in Milwaukee, WI, USA is between $25,000 and $40,000 per year. This can vary depending on the specific job responsibilities, level of experience, and the company's industry and size. Some Customer Service Associates may also receive additional benefits such as bonuses, commissions, and healthcare benefits.

Forman Mills, Inc. is a Pennsauken, New Jersey-based retail chain and department store with 44 stores. They also operate a store at the Iverson Mall in Hillcrest Heights, Maryland. The chain is known for their low-priced clothing such as shirts, pants, shorts, capri pants, and hats.