Forever 21

Technician, IT Support

Forever 21

3880 N Mission Rd, Los Angeles, CA 90031, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

IT Support Technician will be responsible for monitoring and maintaining the computer systems and networks of the organization. Technicians are tasked with installing and configuring computer systems, diagnosing hardware/software faults and solving technical and applications problems, either over the phone or in person. Install and configure computer hardware operating systems and applications. Monitor and maintain computer systems and networks. Talk staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues. Troubleshoot system and network problems and diagnosing and solving hardware/software faults. Provide support, including procedural documentation and relevant reports. Set up new users' accounts and profiles and deal with password issues. Test and evaluate new technology.

Where is this job?
This job is located at 3880 N Mission Rd, Los Angeles, CA 90031, USA
Job Qualifications
  • 1-2 years of technical experience in a corporate environment.

  • Experience troubleshooting computer applications Windows and iOS.

  • Experience working with users on an IT Helpdesk/Support team

  • Working knowledge of PC & MAC TCP/IP, DNS, and LAN concepts

Required Skills
  • Troubleshooting skills

  • Record Keeping Skills

  • Time management competent

  • Diagnosing and solving hardware/software faults

Soft Skills
  • Team player

  • Communication Skills

  • Adaptability

  • Problem-solving and resourcefulness

  • Detail oriented and highly organized

  • Multi tasker

  • Challenge driven

Compensation

According to JobzMall, the average salary range for a Technician, IT Support in 3880 N Mission Rd, Los Angeles, CA 90031, USA is $47,500 - $54,000 per year. This salary range is based on the available salary information provided by employers.

Additional Information
Forever 21 is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 22nd, 2022
Apply BeforeJune 21st, 2025
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About Forever 21

Forever 21 is an American-only fast fashion retailer headquartered in Los Angeles, California. Forever 21 began as the store called Fashion 21 in Los Angeles, in 1984, and has grown into the clothing lines Forever 21, XXI Forever, Love 21 and Heritage with over 700 stores in the Americas, Asia, the Middle East and the UK. Forever 21 is also known for its trendy offerings and low pricing. The company sells accessories, beauty products, home goods and clothing for women, men and children.

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