Digital Operations Manager

Manage day-to-day relationships with 3rd Party vendors ensuring optimal performance, costs and goals are met. Partner with the Product Team on third party partners and technologies that power our ecommerce site to effectively drive increased traffic and sales. Manage the process and communication to monitor, collect, prioritize, assign, track, and report on resolution of backlog/production issues. Contribute to the creation of a best-in-class journey by analyzing voice of customer insights and sharing with respective cross functional partners.Support seasonal/weekly/monthly content briefs based on feedback from merchandising and marketing teams. Content briefs include Homepag e, Landing Pages and special shop ideas to support new category initiatives and product assortment. Support in site promotional strategy. Develop weekly KPI and ROI site reporting and provide recommendations on overall improvement of KPIs.

According to JobzMall, the average salary range for a Digital Operations Manager in 3880 N Mission Rd, Los Angeles, CA 90031, USA is between $81,738 and $109,090. This salary range is based on the salary data from Indeed.com.

Forever 21 is an American-only fast fashion retailer headquartered in Los Angeles, California. Forever 21 began as the store called Fashion 21 in Los Angeles, in 1984, and has grown into the clothing lines Forever 21, XXI Forever, Love 21 and Heritage with over 700 stores in the Americas, Asia, the Middle East and the UK. Forever 21 is also known for its trendy offerings and low pricing. The company sells accessories, beauty products, home goods and clothing for women, men and children.