Specialty Merchandise Associate
Welcome to the team at Food Lion! We are currently seeking a dedicated and detail-oriented Specialty Merchandise Associate to join our dynamic retail environment. As a Specialty Merchandise Associate, you will play a vital role in ensuring our customers have access to a diverse selection of high-quality products. The ideal candidate will possess a strong passion for customer service, an eye for detail, and a drive to exceed expectations. If you are a team player with a positive attitude and a desire to grow within a fast-paced industry, we encourage you to apply for this exciting opportunity.
- Greet and welcome customers to the store, providing excellent customer service at all times.
- Maintain a thorough knowledge of all specialty merchandise products, including pricing, features, and benefits.
- Assist customers in locating and selecting specialty merchandise items, providing recommendations and answering any questions.
- Ensure that all specialty merchandise displays are properly stocked, organized, and visually appealing.
- Monitor inventory levels and communicate any stock shortages or overages to the appropriate team members.
- Collaborate with the buying team to identify new and trending specialty merchandise products to add to the store's inventory.
- Keep up-to-date with industry trends and customer preferences to make informed suggestions for product selection and placement.
- Process sales transactions accurately and efficiently, including handling cash, credit, and electronic payments.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Maintain a clean and organized work area, including shelving, displays, and storage areas.
- Adhere to all company policies and procedures, including safety and security protocols.
- Act as a brand ambassador for Food Lion, promoting a positive and welcoming image to customers.
- Attend training sessions and store meetings to stay informed about new products and procedures.
- Collaborate with the rest of the store team to ensure a smooth and efficient shopping experience for customers.
- Take on additional tasks and responsibilities as assigned by store management.
High School Diploma Or Equivalent: A Minimum Educational Requirement For A Specialty Merchandise Associate At Food Lion Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Can Handle Tasks Such As Reading Product Labels, Handling Cash Transactions, And Using Basic Math Skills.
Retail Experience: Previous Experience Working In A Retail Environment Is Preferred For A Specialty Merchandise Associate Position. This Includes Experience In Customer Service, Stocking Shelves, And Handling Inventory. Candidates With Retail Experience Are Better Equipped To Handle The Fast-Paced And Customer-Facing Nature Of The Job.
Strong Communication Skills: Excellent Communication Skills Are Essential For A Specialty Merchandise Associate. As They Will Be Interacting With Customers And Working As Part Of A Team, They Must Be Able To Communicate Effectively And Clearly To Ensure Smooth Operations And Customer Satisfaction.
Attention To Detail: Attention To Detail Is Crucial For A Specialty Merchandise Associate As They Will Be Responsible For Maintaining The Appearance Of The Store And Ensuring That Products Are Properly Displayed And Priced. They Must Also Have An Eye For Merchandising And Be Able To Spot Any Discrepancies Or Issues With Products.
Flexible Schedule: Food Lion Operates Seven Days A Week, So A Specialty Merchandise Associate Must Have A Flexible Schedule And Be Willing To Work Weekends And Holidays. This Is Especially Important During Busy Periods Such As Holidays And Sales Events When The Store May Require Additional Staffing.
Inventory Management
Communication
Time Management
Product knowledge
Attention to detail
customer service
Visual merchandising
Teamwork
Organization
Problem-Solving
Cash
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Specialty Merchandise Associate in Gastonia, NC, USA is $28,000 - $35,000 per year. This can vary depending on factors such as experience, job responsibilities, and the specific company you work for. Some companies may offer higher salaries for this position, while others may offer lower salaries. It is important to research and compare different job opportunities to find the best salary for your specific skills and experience.
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Food Lion is an American grocery store chain headquartered in Salisbury, North Carolina, that operates over 1000 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States, employing over 63,000 people. It was founded in 1957 as Food Town, a single grocery store in Salisbury.
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