Food Lion

Specialty Merchandise Associate

Food Lion

Burlington, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Food Lion, where we pride ourselves on providing excellent customer service and high-quality products at affordable prices. We are currently seeking a dedicated and enthusiastic Specialty Merchandise Associate to join our team. As a Specialty Merchandise Associate, you will play a crucial role in ensuring our customers have access to a wide variety of specialty products that meet their unique needs. If you have a passion for retail and a keen eye for detail, we want to hear from you! Keep reading to learn more about this exciting opportunity.

  1. Greet and assist customers in a friendly and professional manner.
  2. Become knowledgeable about all specialty products carried in the store and effectively communicate their features and benefits to customers.
  3. Maintain a clean and organized specialty merchandise section, ensuring products are properly displayed and stocked.
  4. Monitor inventory levels and communicate any shortages or overstock to management.
  5. Collaborate with team members to create attractive and eye-catching displays to promote specialty products.
  6. Assist customers with product selection and provide recommendations based on their needs and preferences.
  7. Process transactions accurately and efficiently, using the store's point-of-sale system.
  8. Answer customer inquiries and address any concerns or complaints in a timely and satisfactory manner.
  9. Stay up-to-date with product knowledge and industry trends in order to provide excellent customer service.
  10. Follow all safety and security procedures to maintain a safe shopping environment for customers and employees.
  11. Assist with receiving and stocking shipments of specialty products.
  12. Maintain a positive attitude and work collaboratively with team members to achieve common goals.
  13. Adhere to all company policies and procedures, including dress code and attendance.
  14. Continuously strive to meet and exceed sales targets and contribute to the overall success of the store.
  15. Attend meetings and training sessions as required to improve job knowledge and skills.
Where is this job?
This job is located at Burlington, NC, USA
Job Qualifications
  • Previous Retail Experience: A Successful Specialty Merchandise Associate At Food Lion Should Have Prior Experience Working In A Retail Environment, Preferably In A Merchandising Or Sales Role. This Will Ensure They Are Familiar With The Industry And Have A Strong Understanding Of Customer Service.

  • Knowledge Of Specialty Products: As A Specialty Merchandise Associate, It Is Crucial To Have A Strong Knowledge And Understanding Of The Specialty Products Sold At Food Lion. This Includes Knowing The Features And Benefits Of Various Products, As Well As Any Current Trends In The Market.

  • Excellent Communication Skills: Effective Communication Skills Are Essential For A Specialty Merchandise Associate At Food Lion. This Includes The Ability To Interact With Customers, Co-Workers, And Management In A Professional And Friendly Manner.

  • Attention To Detail: A Successful Specialty Merchandise Associate Must Have A Keen Eye For Detail. This Is Important When Stocking And Arranging Products On Shelves, As Well As Ensuring That Pricing And Signage Is Accurate And Up To Date.

  • Ability To Work Independently: Food Lion's Specialty Merchandise Associates Are Expected To Work Independently And Take Initiative In Their Role. This Means Being Able To Prioritize Tasks, Manage Time Effectively, And Complete Tasks Without Constant Supervision.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • Organizational Skills

  • customer service

  • Merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Specialty Merchandise Associate in Burlington, NC, USA is between $31,000 and $42,000 per year. Factors that can affect the salary range include the company, location, years of experience, and job responsibilities. Some companies may also offer bonuses or commission structures for merchandise associates.

Additional Information
Food Lion is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 20th, 2023
Apply BeforeJuly 20th, 2025
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About Food Lion

Food Lion is an American grocery store chain headquartered in Salisbury, North Carolina, that operates over 1000 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States, employing over 63,000 people. It was founded in 1957 as Food Town, a single grocery store in Salisbury.

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