Frozen Food Dairy Associate

Do you have a passion for helping customers find the best products for their needs? Are you a team player who thrives in a fast-paced environment? Food Lion is seeking a motivated and customer-oriented individual to join our team as a Frozen Food Dairy Associate! In this role, you will be responsible for ensuring our frozen and dairy sections are well-stocked, organized, and provide an exceptional shopping experience for our customers. If you have previous retail or customer service experience and possess excellent communication skills, we encourage you to apply for this exciting opportunity!

1. Greet and assist customers in a friendly and professional manner, providing excellent customer service and addressing any questions or concerns.
2. Maintain a thorough knowledge of the products in the frozen and dairy sections, including ingredients, nutritional information, and product availability.
3. Ensure the frozen and dairy sections are well-stocked, organized, and visually appealing to customers.
4. Monitor product expiration dates and rotate stock to ensure freshness.
5. Receive and process deliveries, ensuring accuracy and proper storage of products.
6. Collaborate with team members to maintain a clean and organized work environment, including aisles, displays, and backroom areas.
7. Utilize effective communication skills to work with other departments and assist in cross-training as needed.
8. Follow Food Lion's safety and sanitation standards to ensure the health and safety of customers and team members.
9. Actively seek out opportunities to upsell and cross-sell products to customers, increasing sales and promoting customer satisfaction.
10. Stay up-to-date on current promotions, sales, and company policies to effectively communicate information to customers.
11. Use problem-solving skills to address customer complaints and resolve issues in a timely and professional manner.
12. Continuously seek ways to improve processes and procedures to enhance the customer shopping experience.

According to JobzMall, the average salary range for a Frozen Food Dairy Associate in Suffolk, VA, USA is $15-$19 per hour. This may vary depending on the specific job duties, experience level, and the company's pay scale.

Food Lion is an American grocery store chain headquartered in Salisbury, North Carolina, that operates over 1000 supermarkets in 10 states of the Mid-Atlantic and Southeastern United States, employing over 63,000 people. It was founded in 1957 as Food Town, a single grocery store in Salisbury.